Residential Homeless Services Case Worker On-Call - Hope House (Overnights and Weekends)
About The Position
On-Call for Overnights and Weekends. Operate as a member of the Community Services Division team, managing facility and ensuring the safety of all clients, staff and volunteers. Implement daily routines and manage facility cleanliness and order. Respond to 24-hour crisis line using crisis intervention, intake, diversion, and referral skills. Make sound judgments and provide appropriate client services. Respond to emergencies with immediacy following established guidelines. Provide a range of case management support services based on client needs. Assess client eligibility for various assistance programs and maintain records. Complete daily checklists and shift exchanges for program continuity. Advocate for clients and provide referrals to community resources. Other duties as assigned within the guidelines of this position.
Requirements
- High school diploma or equivalent required
- Must be at least 21 years of age.
- Ability to work with individuals and families in crisis situations.
- Ability to work with diverse ethnic, racial, and social backgrounds.
- Ability to provide services to persons in a warm, non-judgmental manner.
- Proficiency in Microsoft Office applications.
- Strong verbal and written communication skills; fluency in spoken English.
- Passage of background clearance, TB test, valid driver’s license, reliable transportation, and proof of liability insurance.
Nice To Haves
- Bachelor's degree preferred in human services.
- Minimum of 1 year of experience in social work, crisis intervention, or counseling preferred.
Responsibilities
- Operate as a member of the Community Services Division team, managing facility and ensuring the safety of all clients, staff and volunteers.
- Implement daily routines and manage facility cleanliness and order.
- Respond to 24-hour crisis line using crisis intervention, intake, diversion, and referral skills.
- Make sound judgments and provide appropriate client services.
- Respond to emergencies with immediacy following established guidelines.
- Provide a range of case management support services based on client needs.
- Assess client eligibility for various assistance programs and maintain records.
- Complete daily checklists and shift exchanges for program continuity.
- Advocate for clients and provide referrals to community resources.
Benefits
- Competitive pay
- Outstanding benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
