Residential Handyman / Home Service Technician - Loudoun County, VA

Birdwatch•Loudoun County, VA

8d•Hybrid

About The Position

Birdwatch is expanding its market westward in the DMV region to Dulles and beyond, seeking skilled residential home service technicians to serve homeowners in Fairfax and Loudoun County. This role involves becoming a trusted expert for repairs, preventative maintenance, and small home improvement projects. The position offers a supportive, team-driven environment where expertise is valued, growth is encouraged, and work has a direct impact on homes and families. The company has reimagined home maintenance to simplify life for homeowners.

Requirements

Several years of home maintenance, handyman, or residential construction experience
Experience in higher end homes
Outstanding customer service skills
Strong attention to detail
Excellent organization and time management
Ability to work independently while being a collaborative teammate
Strong troubleshooting and problem-solving abilities
Comfortable using technology in the field (training provided)
Ability to lift 75+ pounds
Ability to work indoors and outdoors
Flexibility for occasional evenings, weekends, or emergency calls
Residence in or near Fairfax and Loudoun County, Virginia
Experience navigating Northern Virginia efficiently

Nice To Haves

Experience mentoring others is a plus
Trade certifications are a plus
Knowledge of Fairfax and Loudoun County communities, neighborhoods, and roadways

Responsibilities

Deliver exceptional maintenance, repairs, and small home improvements with professionalism, craftsmanship, and care.
Proactively maintain and protect clients' homes.
Provide an outstanding customer experience that builds lasting trust.
Consistently deliver high-quality repairs and maintenance that exceed homeowner expectations.
Bring hospitality into people's homes.
Build trusted relationships with homeowners.
Complete most jobs during a single visit.
Arrive prepared and ready to solve problems.
Communicate clearly and professionally.
Keep work organized and documentation current.
Collaborate with teammates to continuously improve service.
Represent Birdwatch's values of safety, honesty, humility, and respect in every interaction.