Residential Engineer (Monday through Friday 9am to 5:30pm)

Rocket Mortgage•Cleveland, OH

1d•Onsite

About The Position

The Residential Building Engineer is responsible for the operation, maintenance, and repair of building systems including HVAC, MEP, and related infrastructure in a residential environment. This role ensures high service standards by responding to maintenance requests promptly and overseeing external vendors. Professional, courteous interaction with residents, guests, and team members is essential.

Requirements

Intermediate knowledge of electrical, mechanical, HVAC, and plumbing systems.
Proficient in using hand and power tools, meters, and diagnostic equipment.
Ability to read technical manuals, schematics, and utility meters.
Strong troubleshooting skills with mechanical and electrical systems.
Basic computer proficiency and ability to use work order management systems.
Excellent communication and customer service skills.
Ability to work independently and collaboratively in a fast-paced environment.
High school diploma or equivalent.
4+ years of building maintenance or construction experience in residential or hospitality settings.
Minimum 3 years of hands-on experience with commercial HVAC systems.

Nice To Haves

EPA Universal 608 Certification

Responsibilities

Respond promptly to maintenance requests from residents, management, and internal departments (e.g., Security, Food & Beverage, Entertainment).
Prioritize tasks and communicate updates to the Engineering Supervisor or Manager.
Diagnose and troubleshoot mechanical, electrical, plumbing, and appliance issues, including commercial kitchen and residential equipment.
Perform routine preventive maintenance on HVAC, electrical, plumbing, and architectural systems.
Adjust and maintain HVAC systems to ensure comfort and energy efficiency.
Manage chemical treatment and testing for heating and cooling systems; report anomalies.
Maintain accurate logs and records including meter readings, maintenance forms, service requests, and inventory reports.
Ensure compliance with all applicable safety, health, and environmental regulations.
Assist in the training and onboarding of new engineering team members.
Maintain the cleanliness and functionality of all MEP systems and mechanical areas.
Supervise and coordinate third-party contractors and vendors as needed.
Perform all other duties as assigned.