Residential Electrical Service & Growth Manager

Elemental Commercial Services•Denver, CO

4d•Onsite

About The Position

Elemental Commercial Services is seeking an ambitious, customer-focused Residential Service & Growth Manager to help expand and scale our growing residential electrical services business. This is not a traditional service manager role. We are looking for a builder—someone who enjoys creating relationships, generating revenue, solving customer problems, and helping grow a service business. The successful candidate will leverage Elemental’s existing customer base, marketing investments, technology platforms, and operational infrastructure while bringing their own network and customer relationships to accelerate growth. This role offers a unique opportunity to join an established company while helping build a scalable residential service division with significant long-term growth potential. About Elemental Commercial Services Elemental Commercial Services is an established Colorado electrical contractor serving commercial and residential customers throughout the Denver Metro Area. We have invested in the infrastructure necessary to support growth, including: ServiceTitan Podium Communications Platform HubSpot CRM Scheduling Pro Established Customer Base Digital Marketing Programs Operational Support Systems Our objective is to build a best-in-class residential service organization focused on exceptional customer experience, recurring revenue, operational excellence, and long-term customer relationships. Position Summary The Residential Service & Growth Manager will be responsible for growing residential service revenue, developing customer relationships, supporting service operations, driving recurring revenue initiatives, and helping establish the systems and processes necessary to scale the division. This position is ideal for a licensed Residential Wireman who enjoys working directly with customers, building referral networks, developing business opportunities, and helping grow a company.

Requirements

Colorado Residential Wireman License
Minimum 3 years residential electrical service experience
Strong customer service and communication skills
Proven ability to build customer relationships
Strong organizational and problem-solving abilities
Valid Colorado Driver’s License

Nice To Haves

Existing residential customer relationships
Established referral network
ServiceTitan experience
Residential sales experience
Property management relationships
Realtor relationships
Small business networking experience
Thinks like an entrepreneur
Understands customer service
Enjoys building relationships
Takes ownership of results
Understands residential service work
Wants to help build something larger than themselves
Brings existing customer and referral relationships that can contribute to immediate growth

Responsibilities

Grow residential service revenue
Develop and expand referral relationships
Generate repeat business opportunities
Build relationships with homeowners, property managers, realtors, and community contacts
Leverage personal customer relationships to drive new business
Support local networking and business development efforts
Serve as a primary point of contact for residential customers
Conduct customer consultations
Evaluate customer needs and service opportunities
Build long-term customer relationships
Resolve customer concerns professionally
Coordinate residential service activities
Support scheduling and dispatch operations
Improve booking conversion rates
Increase average service ticket values
Monitor service performance metrics
Improve operational efficiency
Promote customer membership enrollment
Increase customer retention
Support recurring revenue initiatives
Strengthen customer lifetime value
Assist with recruiting and onboarding future service personnel
Support training initiatives
Promote accountability and customer service excellence