Residential Educational Counselor (Jordan House)

Adelbrook•Cromwell, CT

1d•Onsite

About The Position

The Residential and Educational Support Counselor (RESC) provides comprehensive, trauma-informed care to children, adolescents, and young adults with Autism Spectrum Disorder (ASD) and/or Intellectual and Developmental Disabilities (IDD). This integrated role spans educational, vocational, and residential settings to promote independence, academic growth, emotional regulation, and life skills development. The RESC ensures consistency and quality of support across all environments through collaborative, person-centered, and therapeutic practices.

Requirements

Minimum: High school diploma or equivalent
At least one year of experience with individuals with emotional, behavioral, or developmental disabilities
Valid driver’s license with a clean record; ability to transport individuals safely
Ability to obtain and maintain required certifications (PMT, First Aid, CPR; training provided)
Excellent interpersonal, communication, and conflict resolution skills
Empathy, patience, and active listening in high-stress situations
Organization, time management, and attention to detail
Proficiency with EHR systems and basic digital tools
Effective use of de-escalation and behavioral intervention strategies
Knowledge of Trauma-informed care principles
Knowledge of Behavioral support plans and positive reinforcement techniques
Knowledge of Child and adolescent development, ASD, and IDD
Knowledge of IEPs, 504 Plans, and vocational education supports
Knowledge of HIPAA, ethical standards, and emergency procedures
Ability to build rapport and trust with individuals and families
Ability to support skill-building and independence in academic and life tasks
Ability to stay calm and professional during crises
Ability to adapt to different environments and individual needs
Ability to meet physical demands (e.g., lifting, standing, mobility support, behavioral intervention)
Perform all requirements of physical management techniques (PMT)
Regular standing, walking, lifting (up to 50 lbs), and active physical engagement required
Exposure to behavioral challenges and crisis situations requiring PMT interventions
Travel between locations required

Nice To Haves

Preferred: Associate or Bachelor’s degree in psychology, education, social work, criminal justice, or a related human services field

Responsibilities

Provide one-on-one and small-group academic assistance aligned with instructional and vocational plans.
Implement behavior support and intervention strategies tailored to each individual’s needs and care plan.
Support activities of daily living (ADLs), including hygiene, meal preparation, medication routines, and household tasks.
Foster therapeutic, structured environments across residential and educational settings.
Guide skill development in communication, emotional regulation, vocational readiness, and social interaction.
Provide direct supervision, mentorship, and emotional support.
Deliver crisis intervention using approved Physical/Psychological Management Training (PMT) techniques.
Organize and lead structured recreational, educational, and therapeutic activities to support personal growth.
Transport individuals to job sites, school programs, medical appointments, and community activities.
Maintain accurate documentation of behaviors, progress, incidents, and plans in the Electronic Health Record (EHR).
Participate in team meetings, IEP and PPT discussions, staff training, and treatment planning.
Conduct safety checks, monitor medication storage, and ensure proper supervision.
Follow agency policies, emergency protocols, and state regulations, including mandatory reporting.
Assist with transitioning individuals between programs (residential, educational, vocational).
Maintain active certification in agency-approved crisis intervention training, including all required levels of Physical and Psychological Management Training (PMT). Apply training techniques appropriately to ensure the safety and well-being of individuals served, staff, and others in the environment. Demonstrate competency in de-escalation strategies, safe physical interventions, and adherence to agency protocols.
Perform additional duties as assigned to support individuals and programs effectively.