Residential Education Specialist (Multiple Positions)

Details•Sacramento, CA

7d•Onsite

About The Position

Under the supervision of the Associate Director of Residential Education, the Residential Education Specialist (RES) provides academic mentoring and learning support to students living in University Housing Services. The role is responsible for conducting weekly meetings with assigned students to review academic progress, evaluate coursework and syllabi, support time management and study planning, and guide students through upcoming assignments and exams. The RES also connects students to University Housing Services tutoring resources and provides clear information regarding university academic requirements, procedures, and policies. The RES is responsible for tracking and reporting on student academic progress, maintaining documentation, and meeting with students who are academically at risk. This includes developing individualized student success plans to promote academic improvement and persistence. In partnership with the Assistant Director of Student Success and Recruitment, the RES collaborates with Living Learning Communities (LLCs) by attending LLC team meetings, offering data-informed insights, and supporting student success initiatives within assigned communities. The role also contributes to departmental advancement by serving on departmental and Residential Education committees, supporting programs, initiatives, and strategic goals. Additionally, the RES supports student engagement and campus life by encouraging student involvement in co-curricular activities both within and beyond the residence halls, fostering a supportive and academically enriching residential environment.

Requirements

Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior.
Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.
Ability to interpret and apply program rules and regulations.
Ability to gather and analyze data.
Ability to reason logically, draw valid conclusions and make appropriate recommendations.
Ability to present clear and concise information orally and in written reports.
Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies.
Equivalent of one year of experience in professional Student Services work at the entry trainee level.
Ability to provide effective student services such as advising, tutoring, counseling, or other related duties in a college setting.
Ability to interact professionally and communicate effectively with a diverse population of students, staff, and administrators.
Effective communication skills in person, on the phone, and via online systems.
Ability to maintain composure and professionalism while providing direct service to students, even in difficult situations.
Demonstrated thorough knowledge of English grammar, spelling, and punctuation.
Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.
Satisfactory completion of the background check process.
Reside in the State of California.
Furnish proof of eligibility to work in the U.S.

Nice To Haves

Knowledge of or familiarity with working with residential students.

Responsibilities

Conduct weekly meetings with assigned students to review academic progress, evaluate coursework and syllabi, support time management and study planning, and guide students through upcoming assignments and exams.
Connect students to University Housing Services tutoring resources.
Provide clear information regarding university academic requirements, procedures, and policies.
Track and report on student academic progress.
Maintain documentation.
Meet with students who are academically at risk.
Develop individualized student success plans to promote academic improvement and persistence.
Collaborate with Living Learning Communities (LLCs) by attending LLC team meetings, offering data-informed insights, and supporting student success initiatives within assigned communities.
Serve on departmental and Residential Education committees.
Support programs, initiatives, and strategic goals.
Encourage student involvement in co-curricular activities both within and beyond the residence halls.
Foster a supportive and academically enriching residential environment.