Residential Dining Supervisor
About The Position
The primary responsibility of this position is to ensure a high quality customer experience for our guests, including food quality, health and sanitation, and general guest service. This position is ideal for a candidate who enjoys hands-on supervisory leadership, has a commitment to food safety, and is committed to delivering an exceptional guest experience. The candidate can effectively supervise employees, solve problems and a fast-paced environment, and maintain high standards of quality and service. You will have the opportunity to pursue your passion for hospitality in a mission-driven organization. Consistent 40 hours per week schedule in a supportive, respectful, and professional work environment.
Requirements
- Minimum two years of experience in food service, hospitality, dining services, or a related customer service environment;
- High school diploma or equivalent;
- Minimum one year of experience in providing work direction, training, or supervision to employees;
- ServSafe® or similar food safety course certificate or pass ServSafe® exam within the first three months of employment.
- Demonstrated knowledge of food safety and sanitation principles and ability to uphold them in a high volume, dynamic operation;
- Strong verbal and written communication skills;
- Ability to effectively supervise and motivate a diverse workforce, including student employees;
- Strong basic computer skills, including email, spreadsheets, menu/inventory management systems, and point-of-sale systems.
Nice To Haves
- Associate’s or bachelor’s degree in hospitality management, foodservice management, business, or a related field.
- Three or more years of progressively responsible foodservice experience;
- Experience supervising employees in a high-volume dining, restaurant, hospitality, or retail operation;
- Experience working in higher education dining services;
- Experience using menu/inventory management or food production software.
Responsibilities
- Supervise the Residential Dining Center during assigned shifts and ensure the highest standards of customer service are being met.
- Supervise and give direction to Dining Services employees and Student Managers.
- Provide training and guidance for employees.
- Ensure compliance with food safety guidelines according to local, county, state, and federal food code guidelines, including but not limited to proper handwashing; correct single-use glove use; uniform standards; general cleanliness; date marking; temperature documentation; and corrective actions as needed.
- Summer duties are based on operational needs, including but not limited to Contract Services, Catering, Culinary, Deliveries, and Retail.
- Assist with ordering food and food-related supplies for Anderson Commons.
- Assist in menu forecasting and menu planning.
- Ensure documentation of product usage and record usage in menu management software.
- Assist with planning and execution of Dining Services programs and special events.
- Attend meetings and perform other duties as assigned.
Benefits
- Comprehensive and affordable health, dental, and vision insurance
- Health Savings Account
- Flexible Spending Account
- Preventative Chiropractic Program
- Retirement Plan
- Long-Term Disability Insurance (full-time only)
- Life Insurance (full-time only)
- 13 paid holidays per year
- MN Paid Family and Medical Leave
- Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
- Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
- Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
- Access to athletic facilities, library, fitness classes, athletic events, theatre events
- Purchase dining on campus
- Free MATbus rides
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
