Residential Dining Associate I

Forty-Niner Shops•Trafalgar, IN

7h•Onsite

About The Position

Under the direction of the Supervisor, the Dining Associate I serves and assists in several areas of guest service in the kitchen and dining hall. Duties may include dishwashing, cleaning pots and pans, providing back-of-the-house and front-of-the-house support, maintaining a clean and neat dining room, and other duties as needed. The role regularly involves handling animal and vegetable proteins through various stages of cooking. The employee must be flexible in performing a variety of duties while maintaining a courteous, friendly, and helpful attitude toward guests. Work shifts are assigned during regular Residential Dining Hall operating hours, generally Monday through Sunday from 6:00 AM to 10:00 PM. Shifts may include mornings, afternoons, evenings, and nights. Some campus closure dates, holidays, and special events are required based on contractual obligations. Activity is busiest during academic semesters and hours may be reduced during academic breaks. Employees must be available to work a minimum of 12 hours during academic semesters, though actual hours depend on activity and some weeks may have few or no scheduled hours. Additional hours may be scheduled during peak event periods. The position requires standing and maintaining a steady pace of mobility for most of the shift, frequent use of hands and fingers, and regularly lifting or moving items weighing 40–50 pounds. The work environment is a busy dining service and kitchen setting with tight spaces, temperatures ranging from climate-controlled dining areas to hot and humid kitchen and dish rooms and cold refrigerators, and moderate to loud noise. Employees may be exposed to ovens, grills, knives, other cutlery, and cleaning and sanitizing chemicals. A designated uniform is required, including a hairnet, apron, and company-approved manufacturer-certified slip-resistant or non-slip shoes. Employees must be well-groomed and ready to begin work at their scheduled time. Applicants must be current, active CSULB students enrolled in at least 6 units and must have a California Food Handler Card or be able to obtain one within 30 days of employment. The employee must demonstrate strong communication, interpersonal, and customer service skills; follow written and verbal instructions, especially safety procedures; and comply with University and Beach Shops policies and procedures. This is a union position. The role is a mandated reporter under the California Child Abuse and Neglect Reporting Act and requires compliance with CSU Executive Order 1083 as a condition of employment.

Requirements

Must be a current and active CSULB student enrolled in a minimum of 6 units.
Must have a California Food Handler Card or be able to obtain one within 30 days of employment.
Excellent communication and interpersonal skills, with a strong focus on customer service.
Ability to follow written and verbal instructions, particularly safety procedures.
Ability to understand and comply with University and Beach Shops policies and procedures.
Must be available to work a minimum of 12 hours during academic semesters; actual scheduled hours depend on operational activity.
Must be able to stand and maintain a steady pace of mobility throughout most of the shift.
Frequent use of hands and fingers to handle serving equipment is required.
Must regularly lift and/or move items weighing 40–50 pounds.
Must comply with mandated reporter requirements under CSU Executive Order 1083 as a condition of employment.
Must wear a hairnet, apron, and company-approved manufacturer-certified slip-resistant or non-slip shoes.

Responsibilities

Regularly handle animal and vegetable proteins through various stages of cooking.
Assist culinary staff in the kitchen as needed.
Set up and clean food stations for meal service.
May assist with serving and plating food for guests.
Set up the dish room and equipment to receive dirty dishes and utensils.
Clean dishes, including pots and pans.
Return clean dishes, pots, and pans to their proper storage locations throughout the shift.
Maintain dish-room cleanliness throughout the shift and clean thoroughly at the end of each shift.
Ensure dining rooms are stocked with the proper amounts of plates, glasses, cups, and silverware.
Restock ice, beverages, serving utensils, and other items as needed.
Keep trash cans free of debris and clean inside and outside, including interior and exterior trash cans.
Clean up dining-room spills to help ensure the safety of guests and employees.
Regularly clean floors, wipe tables, and clean hood filters, kitchen equipment, restrooms, and dining rooms.
May receive products, put items away in dry storage or freezers, and rotate products.
Perform other duties reasonably within the scope of the job, as assigned.
Maintain a courteous, friendly, and helpful attitude toward guests.
Wear the designated uniform and arrive well-groomed and ready to work at the scheduled time.