Residential Counselor PT Friday - Sunday 3:00pm-11:00pm

Catholic Charities ccw • Worcester, MA

3d • $0 - $18 • Onsite

About The Position

We are seeking a Residential Counselor to join our Family Shelter! The Family Shelter provides temporary emergency shelter when circumstances resulting in homelessness cannot be avoided. We support families with a combination of case management and direct service, provided in an environment that affirms the dignity of the individuals being served.

Requirements

• Minimum of 2 years experience in human services and a good understanding of homelessness issues.
• Demonstrated ability to make prudent judgments and deal effectively with people in emergency and non-emergency situations.
• Understanding of homelessness and families/people in crisis.
• Capacity to ensure another person’s human dignity, regardless of one’s own personal views, life experience and personal opinions.
• Demonstrated ability to communicate clearly, effectively and appropriately with collateral contacts within the community.
• CPR and First Aid Certifications within one year and annually thereafter.
• Reliable mode of transportation.
• Must be able to read, write and speak English.
• Normal range of hearing and vision is required, with or without correction.
• Manual dexterity and motor skills are required to lift and grasp objects.
• Bending and lifting are required to purchase access and/or transport program supplies.
• Walking and climbing stairs are required for entry and mobility through the offices and rooms of Catholic Charities and the Shelter– all of which have several levels of stairs.
• Must be able to observe, process information and carry out/understand complex directions and instructions.
• Must be able to work with others, as a team and independently.

Nice To Haves

• Post secondary study in human services a plus.
• Ability to communicate in a second language a plus.

Responsibilities

• Monitor shelter and client affairs, assist clients of shelter with needs and questions, and maintain shelter order in accordance with shelter, state and federal policies and guidelines.
• Perform general administrative functions such as noting in communication logs, answering phones, provide appropriate information and referrals in a professional manner.
• Document and maintain necessary records, logs, reports, etc.
• Monitor activity of clients to ensure the safety of clients, volunteers and staff.
• Ensure the supply, storage and safety of all foods supplied to Guest Families in the Shelter.
• Provide crisis intervention as needed.
• Provide a welcoming environment and be mindful of opportunities to teach housekeeping/house management and other life skills.
• Ensure the privacy and confidentiality of the guests’ identities.
• Maintain appropriate professional boundaries with guests.
• Assist in the implementation of programs that are developed for the needs of the guests and assist in periodic studies and evaluations of the program.
• Perform other duties as requested.

Benefits

• Health, dental, and vision insurance
• 403(b) retirement plan
• Basic Life and AD&D insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Employee Assistance Program (EAP)
• Financial Assistance Program
• Paid vacation time (full-time employees earn up to 3 weeks in their first year)
• Paid holidays (17 company holidays in 2025 for full-time employees and for part-time employees scheduled to work on the date of the holiday)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed