About The Position

The Awake Overnight Residential Counselor provides direct services in a GLE/SIE residential setting, helping Persons Served (PS) overcome barriers to independent living and prepare to live independently. The counselor implements assigned treatment-plan interventions, administers medication in accordance with Medication Administration Program (MAP) policies and procedures, provides crisis support when needed, and helps maintain a safe, comfortable, and clean residence. The role includes supporting residents overnight, including helping new residents settle in and assisting those who have difficulty sleeping. The counselor uses recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches. Responsibilities also include medication management education, meal preparation, site maintenance, documentation, staff collaboration, and contributing to program quality improvement. This position requires driving using a Vinfen van or personal vehicle. The role is physically active and involves assisting PS with activities of daily living. CPR and First Aid are required within two weeks of hire, and MAP certification is required within 150 days of hire.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license presented at employment; must be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • If using a personal vehicle, maintain adequate insurance and a safe driving record subject to annual checks.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
  • Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift.
  • Ability to assist PS with tasks of daily living.
  • Ability to remain stationary for 50% of the time as needed.
  • Ability to speak, hear, and communicate with PS, staff, and external representatives.
  • Specific vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
  • Ability to operate a computer and office equipment such as a calculator, copier, and printer.
  • Strong commitment to PS's right and ability to live and work in their community of choice, have meaningful relationships, and receive needed resources and supports.
  • Skills and competence in establishing supportive, trusting relationships with PS, families, and neighbors.
  • Sensitivity to cultural, religious, ethnic, disability, and gender issues.
  • Ability to balance competing priorities and make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Knowledge of personal computer applications and equipment.
  • CPR certification required within two weeks of hire.
  • First Aid certification required within two weeks of hire.
  • MAP certification required within 150 days of hire.

Nice To Haves

  • Associate’s degree in a human service discipline.
  • Prior experience working in a human services setting.
  • Bilingual/bicultural background.
  • Lived experience of psychiatric conditions.

Responsibilities

  • Help new residents settle into the residence and support residents who have difficulty sleeping at night; encourage good sleep habits.
  • Implement treatment-plan interventions as directed by the Team LPHA Clinician.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with PS.
  • Follow safety, maintenance, Human Rights, operational, licensing, and regulatory policies and requirements.
  • Store, administer, document, and dispose of PS medication in accordance with MAP requirements, funding-source regulations, and company policy, where applicable.
  • Teach PS medication management.
  • Create opportunities for PS to participate in the operation of the residence, including meal preparation and physical site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment welcoming and respectful of PS, families, friends, and other important people in their lives.
  • Serve as a resource for neighbors.
  • Help PS prepare meals.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Assist with orienting new staff.
  • Complete required documentation and incident documentation as needed.
  • Contribute to program quality improvement goals and objectives.
  • Help PS use crisis intervention techniques when necessary and access on-call backup when needed.
  • Perform physical site maintenance activities according to the maintenance schedule.
  • Perform other related duties as assigned.

Benefits

  • Fully funded 401(a) employer-sponsored retirement plan requiring no employee contribution.
  • Employee-funded 403(b) plan.
  • Medical, dental, and vision plans for employees scheduled to work at least 30 hours per week.
  • Employer contribution toward the cost of medical insurance.
  • Employer-paid life, accidental death and dismemberment, and long-term disability insurance.
  • Employer-paid short-term disability insurance for qualifying employees.
  • Flexible Spending Reimbursement Accounts for health and dependent care.
  • Voluntary term life, whole life, accident, critical illness, and hospital indemnity insurance.
  • Paid time off for employees scheduled to work at least 20 hours per week.
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