Residential Counselor (Flex)

Community Resources For Justice (CRJ)•Cherry Valley, MA
•Onsite

About The Position

CRJ’s Disabilities Services supports adults with developmental or intellectual disabilities through specialized residential and day programs in Massachusetts and New Hampshire. The Residential Counselor helps create a safe, supportive, and empowering environment for individuals in group homes. The role provides direct support and supervision, helps with daily living activities, documents progress and incidents, collaborates with clinical staff on individualized treatment plans, and responds to crises using de-escalation techniques. This is a full-time, 40-hour-per-week position in Leicester, Massachusetts, with first- and second-shift scheduling. The starting rate is $20 per hour, and the position is benefits eligible.

Requirements

  • High school diploma or GED.
  • Strong interpersonal and communication skills.
  • Ability to remain calm and compassionate in challenging situations.
  • Prior experience with electronic documenting and report writing.
  • Valid driver’s license and reliable transportation.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

  • Associate or bachelor’s degree in human services or a related field.
  • Prior experience working in residential or behavioral health settings.

Responsibilities

  • Provide direct support and supervision to individuals with developmental disabilities.
  • Assist with daily living activities, including meal preparation, medication monitoring, and transportation.
  • Foster a positive and respectful community environment.
  • Document resident progress and incidents accurately and promptly.
  • Collaborate with clinical staff to support individualized treatment plans.
  • Respond to crises and implement de-escalation techniques when needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Paid holidays
  • Life insurance
  • Disability insurance
  • Retirement plan with a company match
  • Tuition assistance
  • Employee assistance program
  • Training and professional development opportunities
  • Voluntary benefit options
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