Residential Counselor � weekends overnight shift

Community Teamwork • Lowell, MA

1d • Onsite

About The Position

Community Teamwork is seeking a Residential Counselor to work in their Young Adult Shelter Staff program. This role involves providing life skills support to young adult clients (ages 18-24) in a congregate emergency residential shelter. The position also includes overseeing site operations, enforcing safety measures, program rules, and expectations with a trauma-informed and client-centered approach.

Requirements

• High School Diploma or equivalent education
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Excellent crisis management skills
• Proficient computer skills in basic computer software and data collection
• Good attention to detail
• Reliable transportation

Nice To Haves

• 1 year of previous experience working with individuals in need of social services (preferably low-income individuals)
• Young Adult population experience
• Experience in youth programming
• Experience working with vulnerable populations
• Demonstrated experience supporting underrepresented communities
• Bilingual skills

Responsibilities

• Assist with screening, intake activities and orientation of new clients into the shelter program
• Provide guidance and information to clients regarding the daily activity schedule, house rules, and policies
• Ability to adhere to and enforce program rules policies and procedures
• Oversee security and safety
• Complete housekeeping duties
• Ensure daily chores are completed
• Provide emergency crisis management to individuals
• Uphold the values of CTI – Equity, Integrity, Compassion

Benefits

• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401(k) retirement plan
• Great coworkers and a great mission with an outstanding Community Action Agency

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED