Residential Counselor

Charles River Center•Millis, MA
•$21 - $21•Onsite

About The Position

The Residential Counselor develops and implements Individual Support Plans (ISPs) and provides direct care, training, supervision, and support to residents. The role supports residents with personal care and daily living activities, behavior plans and medical protocols, and vocational and community-based activities. It also involves assisting residents with medical, dental, and personal care; social and communication skills; meal preparation and household management; travel training; financial management; and religious practice when desired. Counselors transport residents to activities and medical appointments, support residents’ rights and dignity, and use Positive Behavioral Supports to promote well-being. The position requires physical assistance, including lifting, transfers, and emergency restraint. The counselor completes documentation and reporting, leads weekly house meetings, and maintains resident and program financial records in accordance with agency policies and regulatory requirements. The role must follow DDS and CRC regulations and obtain required state certifications within specified timeframes. Awake overnight counselors also provide personal care and health monitoring while remaining awake and alert, perform assigned housekeeping, and may provide emergency coverage subject to the stated weekly-hours limit. This is a full-time position located in Millis, Massachusetts, with a stated hourly range of $20.62 to $20.62. The position requires a GED or equivalent, a valid driver’s license, fluency in English, and the ability to perform essential duties with reasonable accommodation. Candidates must consent to a Criminal History Background Check (CORI) and release of information from agencies including DPPC and DDS.

Requirements

  • GED or equivalent.
  • Valid driver’s license.
  • Fluency in English and the ability to read, interpret, and write reports and safety guidelines.
  • Strong oral and written communication skills, including effective communication with residents, families, and staff.
  • Ability to follow detailed written and oral instructions and solve problems in daily responsibilities.
  • Proficiency in Microsoft Office applications.
  • Consent to a Criminal History Background Check (CORI) and release of information from agencies such as DPPC and DDS.
  • Ability to perform essential duties with reasonable accommodation.
  • Complete First Aid/CPR training within the first month of employment.
  • Obtain a DDS Medication Administration Certificate within the first six months.
  • Obtain a Safety Care/Legal Certificate within the first six months.
  • Complete DPPC, Fire Safety, Human Rights, and Universal Precautions certification upon hire.
  • Complete New Hire Orientation, including the CORE Curriculum, within the first three months.
  • Ability to meet the physical demands of the job, including lifting and maneuvering up to 100 pounds, with assistance provided when possible; lifting up to 30 pounds from floor to waist and 10–15 pounds from waist to overhead; and regularly sitting, standing, walking, stooping, kneeling, or crouching.

Nice To Haves

  • Experience working with individuals with developmental disabilities.
  • Knowledge of Positive Behavioral Supports.

Responsibilities

  • Provide direct care and supervision, including medical, dental, and personal care.
  • Support residents with social and communication skills, meal preparation, household management, travel training, financial management, and religious practice if desired.
  • Develop, implement, and review Individual Support Plans (ISPs), and track resident progress.
  • Assist residents in following applicable housing rules.
  • Transport residents to activities and medical appointments.
  • Use Positive Behavioral Supports to promote resident well-being.
  • Maintain residents’ dignity and rights, and assist with advocacy and human-rights training.
  • Complete required documentation and reporting in a timely manner according to agency policies.
  • Lead weekly house meetings covering recreation and meal planning, house rules and general concerns, and resident successes.
  • Maintain financial records for residents and program funds in accordance with regulatory requirements and agency policies.
  • Obtain and maintain state certification in medication administration within the first six months.
  • Follow DDS and CRC regulations regarding behavior management, emergency interventions, and work policy.
  • For awake overnight assignments, provide personal care and health monitoring while remaining awake and alert, perform assigned housekeeping, and provide emergency coverage when necessary, subject to the stated limit of 70 hours per week without approval.
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