RESIDENTIAL COUNSELOR BEHAVIOR YOUTH SUPPORT FT

ROCK HILL NEW HOPE TREATMENT CENTERS•Rock Hill, SC

1d•Onsite

About The Position

The Residential Counselor provides direct care, support, and behavioral intervention services to youth in a Level 4 residential treatment setting. Residents may have severe emotional, behavioral, psychiatric, or physically aggressive behaviors. The role is responsible for maintaining a safe, structured, therapeutic environment and using trauma-informed, relationship-based approaches to support residents’ growth and treatment goals. The position is located in Rock Hill, South Carolina, in a behavioral health treatment environment. The work may involve exposure to emotionally distressed individuals and responding to behavioral emergencies. The role requires maintaining continuous line-of-sight supervision and being awake, alert, and oriented throughout the shift. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Requirements

High school diploma.
Must be at least 21 years of age.
Ability to pass required background checks, drug screening, and state-mandated employment clearances.
Strong interpersonal and communication skills.
Ability to manage multiple priorities and maintain organized records.
Professional judgment, discretion, and ethical conduct.
Proficiency with electronic health records and standard office technology.
Ability to remain calm and effective during high-stress and crisis situations.
Ability to use verbal de-escalation and conflict resolution techniques and safely implement nonviolent crisis intervention and physical restraints when necessary.
Ability to maintain confidentiality and professional boundaries.
Ability to work effectively as part of a multidisciplinary team and accept feedback, direction, and coaching from supervisors.
Ability to lift up to 50 pounds, carry up to 25 pounds, and push or pull up to 100 pounds.
Ability to walk for 6–8 hours per shift and stand and/or sit for extended periods, including up to 4 or more consecutive hours.
Ability to kneel, squat, crouch, and climb multiple flights of stairs as required.
Ability to remain awake, alert, and oriented throughout the entire shift.
Ability to respond quickly and effectively to behavioral emergencies involving residents weighing approximately 50–200+ pounds and to other crisis situations requiring quick movement.
Ability to sit, stand, walk, bend, and use standard office equipment.

Nice To Haves

Bachelor’s degree in a related field.
At least one year of experience in behavioral healthcare.
Experience working with children, adolescents, or individuals in behavioral health, residential treatment, or human services settings.

Responsibilities

Provide direct care and therapeutic support to residents.
Maintain a safe, structured, and trauma-informed environment.
Implement individualized treatment plans, behavior support plans, and daily programming.
Use verbal de-escalation and crisis intervention strategies during escalated situations.
Perform approved physical restraints and safety interventions in accordance with agency policy and training.
Monitor resident behaviors and accurately and promptly document incidents, progress notes, and shift reports.
Maintain appropriate professional boundaries while building positive therapeutic relationships with youth.
Conduct room searches, safety checks, and environmental monitoring as required.
Participate in team meetings, training, supervision, and treatment planning discussions.
Respond appropriately to emergencies, behavioral crises, AWOL attempts, and safety concerns.
Assist in maintaining time records.
Follow safety procedures and agency protocols.
Maintain continuous line-of-sight supervision of residents.