Residential Counselor

Community Resources For Justice (CRJ) • Milford, MA

27d

About The Position

CRJ’s Disabilities Services supports adults with developmental or intellectual disabilities through specialized residential and day programs in Massachusetts and New Hampshire. The Residential Counselor helps create a safe, supportive, and empowering environment for individuals with disabilities in a group-home setting. The role provides direct support and supervision, assists residents with daily living activities, supports their individualized service plans, and helps them build skills and maintain the highest quality of life while ensuring their safety.

Requirements

• High school diploma or GED.
• Strong interpersonal and communication skills.
• Ability to remain calm and compassionate in challenging situations.
• Prior experience with electronic documentation and report writing.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours, including evenings and weekends.
• Desire to make a genuine difference in the lives of others.
• Must pass required certifications within the timeframe set by the agency.
• Must pass a criminal and driver’s check.

Nice To Haves

• Associate or bachelor’s degree in human services or a related field.
• Prior experience working in residential or behavioral health settings.

Responsibilities

• Provide direct support and supervision to individuals with developmental disabilities.
• Assist with daily living activities, including meal preparation, medication monitoring, and transportation.
• Foster a positive and respectful community environment.
• Document resident progress and incidents accurately and in a timely manner.
• Collaborate with clinical staff to support individualized treatment plans.
• Respond to crises and use de-escalation techniques when needed.
• Supervise and transport clients during assigned hours, including for job interviews, medical appointments, weekly recreation, religious services, and shopping trips.
• Support and teach clients new skills, including goals in their Individual Service Plans.
• Act as a positive role model, supporting clients in attaining the highest quality of life while maintaining their safety in all settings.
• Administer medications and complete related documentation in a timely manner, including progress notes, weekly summaries, and attendance.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Paid holidays
• Life insurance
• Disability insurance
• Retirement plan with a company match
• Tuition assistance
• Employee assistance program
• Training and professional development opportunities
• Voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED