RESIDENTIAL COUNSELOR

NFI North • Bangor, ME

12d

About The Position

NFI North provides mental health and behavioral support services to people facing life challenges through structured, community-based programs. This residential program serves adults over age 50 who have experienced long-term mental health challenges. The program helps participants build confidence, skills, and independence so they can live meaningful, fulfilling lives and feel connected to their community.

The Residential Counselor builds supportive relationships with participants and helps them with daily activities, personal goals, everyday living skills, and community involvement. The role includes creating opportunities for learning and connection, providing compassionate support with professional boundaries, assisting with medication administration and documentation after training, and completing daily program responsibilities. Counselors work collaboratively with a team that values communication, creativity, and respect. The position requires flexibility and a willingness to learn about mental health concerns, age-related cognitive deficits, and multiple medical conditions and how these factors interact.

Requirements

• Demonstrate kindness, patience, compassion, and respect.
• Recognize each person's individual story, strengths, challenges, and goals.
• Be dependable, flexible, and willing to learn.
• Balance compassion with consistency and professional boundaries.
• Work well as part of a team and bring a positive attitude.
• Recognize clients' unique needs and desires.
• Be able to multitask and learn about clinical issues related to mental illness, cognitive deficits, and multiple medical conditions associated with aging, including how these interact.

Nice To Haves

• Associate degree in human services or a related field; equivalent experience is also acceptable.

Responsibilities

• Build meaningful, supportive relationships with participants.
• Encourage independence and help individuals develop everyday living skills.
• Support participants with daily activities, personal goals, and community involvement.
• Create opportunities for fun, learning, and connection.
• Provide compassionate support while maintaining healthy, professional boundaries.
• Assist with medication administration, documentation, and daily program responsibilities following training and applicable requirements.
• Work collaboratively with the team.

Benefits

• Comprehensive and affordable medical, dental, prescription, and vision coverage.
• Three weeks of vacation, sick time, and 11 paid holidays.
• Four-day work week with 10-hour days.
• Tuition reimbursement.
• Retirement match.
• Company-paid life insurance and long-term disability coverage.
• Training, supportive environments, opportunities for creativity and empowerment, and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed