Residential Counselor Floater

RFK Community Alliance•Lancaster, MA

14h•$20 - $21

About The Position

RFK Community Alliance is seeking a Residential Counselor Floater to support youth across multiple residential programs, providing consistent care, supervision, and guidance in a safe and supportive environment. The role works primarily first and second shifts and adapts to changing staffing needs, different program routines, and varied teams. The counselor serves as a positive role model and helps youth build independence, make healthy decisions, and develop essential life skills. The position includes providing mentoring and daily living support, promoting individual goals, maintaining documentation, following agency policies and safety requirements, and assisting with household tasks and transportation as needed. The floater participates in required training, meetings, and supervision. Open schedules are 40 hours on first shift (7 a.m.–3 p.m.) or 32 or 40 hours on second shift (2 p.m.–10 p.m.). RFK Community Alliance describes itself as a multi-service agency supporting people and families facing complex challenges. Its work involves collaborating with clients, families, schools, and community partners to build support networks and develop skills, confidence, strength, determination, and resilience. Employees are expected to contribute to a diverse, inclusive, and equitable workplace and treat colleagues, clients, and community members with respect.

Requirements

At least one year of experience working with youth in a residential, day, or educational setting.
High school diploma or GED.
Valid driver’s license and acceptable driving record.
Ability to maintain required certifications, including CPI, CPR/First Aid, and Med/MAP.
Strong communication, problem-solving, organizational, and interpersonal skills.
Ability to adapt quickly, maintain professional boundaries, and manage challenging situations.
Computer proficiency and ability to complete required documentation.

Nice To Haves

Some college.

Responsibilities

Provide supervision, mentoring, and daily living support to youth.
Promote youth development, independence, and individual goals.
Adapt to different residential programs, routines, and staffing needs.
Collaborate with staff and leadership to ensure consistent, quality care.
Maintain accurate documentation and follow agency policies, HIPAA, and safety protocols.
Assist with household responsibilities, including cooking, cleaning, and transportation as needed.
Participate in required training, meetings, and supervision.
Contribute to a diverse, inclusive, and equitable workplace.