Residential Counselor/Direct Care Support Professional
About The Position
RFK Community Alliance is seeking compassionate, dedicated individuals to join our Residential Team in Middleton, MA. This full-time position offers the opportunity to make a meaningful impact in the lives of youth receiving services in our Department of Youth Services (DYS) Secure Treatment Program. At RFK Community Alliance, we are committed to transforming the lives of youth, families, and communities through trauma-informed care, education, and support services. Our Department of Youth Services (DYS) Secure Treatment Program, The Kennedy School, provides a structured, therapeutic environment where youth receive individualized support to build skills, develop healthy coping strategies, and work toward positive life outcomes. As a Residential Counselor/Direct Care Support Professional, you will play a key role in creating a safe, supportive, and therapeutic living environment for youth in our care. Working as part of a multidisciplinary team, you will provide daily supervision, guidance, and encouragement while helping youth develop the skills they need to make positive choices and achieve personal growth.
Requirements
- High school diploma or equivalent required.
- Must be at least 21 years of age.
Nice To Haves
- Experience working with youth or in residential, behavioral health, or human services settings is a plus, but not required.
Responsibilities
- Building positive, trusting relationships with youth through consistency, empathy, and mutual respect.
- Providing daily supervision and support in a structured residential setting.
- Using trauma-informed approaches, de-escalation techniques, and crisis intervention strategies to promote safety and well-being.
- Assisting with the implementation of individualized treatment plans and behavioral goals.
- Supporting youth in developing life skills, emotional regulation, and healthy decision-making.
- Collaborating with clinical staff and team members to ensure high-quality care and positive outcomes.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Generous paid time off
- Holiday Pay
- Educational Assistance
- Employer paid life insurance
- Employer paid Short- & Long-Term Disability
- Retirement Plan with generous employer match
- Tuition Reimbursement
- Comprehensive Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
