Residential Coordinator

RAY GRAHAM ASSOCIATION FOR PEOPLE WITH DISABILITIES•Elmhurst, IL

13d•Hybrid

About The Position

Ray Graham Association is seeking an experienced, mission-driven Residential Coordinator to provide operational leadership for our Community Living Resources (CLR) residential program. This leadership position oversees approximately 10–12 community homes, provides direct supervision to Lead Direct Support Professionals (LDSPs), and partners with Residential Supervisors, QIDPs, and agency leadership to ensure exceptional, person-centered supports for adults with intellectual and developmental disabilities. If you are a collaborative leader who enjoys coaching teams, ensuring regulatory excellence, and helping people live meaningful lives in their communities, we encourage you to apply.

Requirements

High School Diploma or GED
Valid Illinois Driver's License with acceptable driving record
Previous experience providing direct support services
Previous supervisory experience (1–5 years preferred)
Strong leadership, organizational, coaching, and communication skills
Ability to work independently while managing multiple priorities
Ability to complete required background checks (CANTS, LEADS, Illinois State Police)
Successful completion of all required agency training

Nice To Haves

Experience supervising residential services for individuals with intellectual and developmental disabilities
Knowledge of Illinois DHS regulations, HCBS Settings Rule, CMS requirements, Rule 115, Rule 116, and CQL accreditation standards
Experience using Therap, Paylocity, Impruvon, My25, and electronic documentation systems
Familiarity with AFSCME collective bargaining agreements

Responsibilities

Provide leadership and operational oversight for multiple community residential homes.
Supervise, mentor, train, and support Lead DSPs while providing guidance to Residential Supervisors and DSP teams.
Ensure compliance with DHS, Rule 115, Rule 116, HCBS, CMS, CQL Person-Centered Excellence standards, and agency policies.
Monitor medical appointments, documentation, medication administration, environmental safety, and regulatory compliance.
Review Therap billing, Impruvon medication records, overtime trends, budgets, petty cash, LINK usage, and operational reports.
Conduct routine audits and ensure timely corrective actions.
Coordinate emergency response, site coverage, and operational support during Residential Supervisor absences.
Support onboarding, orientation, driver training, and ongoing staff development.
Partner with QIDPs, Medical Coordinators, Transportation, Maintenance, and other departments to ensure high-quality services.
Promote person-centered planning, community inclusion, advocacy, and meaningful outcomes for the people we support.
Maintain positive relationships with families, guardians, funding agencies, and community partners.