Residential Concierge – 80 Pine
Bushburg Properties Inc•New York, NY
•Onsite
About The Position
We are seeking a friendly and professional Concierge to join our team at a luxury residential building in Brooklyn. This position is part of a union-represented team and offers the opportunity to provide exceptional service in a premier residential environment. The ideal candidate will serve as a welcoming first point of contact for residents and guests while helping maintain a safe, secure, and inviting community.
Requirements
- High school diploma or equivalent required; additional education or training in hospitality or a related field is a plus.
- Previous concierge, front desk, hospitality, or customer service experience preferred.
- Excellent communication, interpersonal, and customer service skills.
- Strong problem-solving abilities with the ability to remain calm and professional under pressure.
- Basic knowledge of security protocols and emergency procedures.
- Proficiency with computers, including word processing, calendar management, BuildingLink/ManageCo, and KeyLink systems.
- Must be well-groomed, dependable, and maintain a positive, professional attitude.
- Ability to stand for extended periods and lift packages as needed.
- Must be available to work flexible hours, including weekends and holidays.
Responsibilities
- Welcome residents, guests, and vendors with a warm, professional, and service-oriented approach.
- Monitor lobby activity, notify residents of arriving guests and deliveries, and help maintain a secure building environment.
- Manage building access, visitor and contractor logs, security monitors, and keys as needed.
- Assist residents with packages, deliveries, service requests, directions, and general building information.
- Provide helpful recommendations for local dining, entertainment, transportation, and services.
- Receive maintenance requests and coordinate with the maintenance team when necessary.
- Answer incoming calls professionally and provide clear directions or building instructions.
- Maintain a clean, organized, and welcoming lobby, entrance, work area, and shared spaces.
- Respond to emergencies in accordance with established building procedures.
- Support management with resident requests and daily building operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
