Residential Community Manager

Enclave Career•Minneapolis, MN

1d•Onsite

About The Position

The Residential Community Manager is responsible for the overall operation of a residential community. This includes managing property operations, maintaining resident relations, ensuring compliance with policies, and overseeing financial aspects such as budgeting and rent collection. The manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well-maintained, safe, and compliant with all regulations.

Requirements

A High School Diploma (or equivalent) is required.
A minimum of 3 years of sales experience, with a track record of success.
Proficiency with Microsoft Office Suite; familiarity with Appfolio is a bonus.
Valid driver's license and reliable transportation.

Nice To Haves

Residential property management experience is a plus, but not required.

Responsibilities

Lead and Inspire: Mentor and guide a talented team of Assistant Community Managers, Leasing Consultants, and Resident Ambassadors to achieve personal and team goals.
Drive Operational Excellence: Oversee all on-site operations, from optimizing sales processes to building strong resident and vendor relationships, while ensuring that the property’s curb appeal and reputation shine.
Boost Property Performance: Develop and execute strategies to improve property financials through savvy invoice and contract negotiations, competitive rent and incentive programs, and market analysis.
Own the Collection Process: Manage the delinquency and collection process with care, compassion, and professionalism, ensuring residents are supported through payment plans and communications.
Set the Standard for Service: Lead by example in providing outstanding customer service to residents and your internal team, creating a welcoming and positive environment for all.