Residential Case Manager
UNITED COMMUNITY CENTER•Milwaukee, WI
•Hybrid
About The Position
The Case Manager (CM) provides comprehensive case management services specific to the program(s) to which he/she is assigned and tailored to the individual client’s needs. Case managers may be assigned to one or more HSD programs.
Requirements
- Bachelor’s degree in criminal justice, Social Work, Human Services or other related fields preferred.
- Experience in case management or related community work is desired.
- Preferred knowledge of community surroundings as well as related community services and resources.
- Able to work competently with persons from diverse cultural and socio-economic backgrounds.
- Ability to manage multiple job responsibilities and clients simultaneously.
- Valid driver’s license and insured vehicle required.
Nice To Haves
- Bilingual (Spanish and English) is desirable.
Responsibilities
- Provide needs assessment and develop a comprehensive plan for clients
- In partnership with clients, families, and multidisciplinary teams, develop a coordinated case management plan focusing on each client’s identified needs
- Follow all confidentiality/HIPAA guidelines
- Develop a broad knowledge base of community resources and identify natural supports for implementing case management plans
- Apply knowledge of procedures and interventions to address clients’ emergency/crisis situations under case management principles
- Complete and submit all required program-related documentation (e.g., progress notes, reports, letters, service unit data) in a timely and accurate manner
- Maintain, update, and properly store client’s case management file
- Maintain caseload as assigned and keep documents and file notes accurate and current
- Provide transportation to clients in own or agency vehicle as needed
- Work with local organizations and agency’s to provide and obtain services for clients
- Ensure that client is meeting all requirements of program and following up with appointments
- Participate in community networks and committees as assigned
- Adhere to program and agency policies and procedures
- Interact in a professional manner with clients, co-workers, personnel from public and private agencies and other members of the public
- Other duties as assigned by the Supervisor and/or the Director of Human Services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
