Residential Case Manager (MHP Required) (3782)

COMMUNITY HOUSE MENTAL HEALTH AGENCY•Seattle, WA

3d•$30 - $36•Onsite

About The Position

The Case Manager, Mental Health Professional (MHP) provides master’s-level clinical services within CHMHA’s licensed residential programs to meet Washington State residential staffing requirements for clinical oversight and direct therapeutic services. This position delivers direct mental health treatment to residents, supports treatment planning and documentation, and contributes clinical expertise to the on-site care team. This role is not a supervisory or leadership position, but functions as a clinical resource to support non-MHP case managers and residential staff by providing consultation, guidance on clinical interventions, and continuity of care within a multidisciplinary team model. The MHP ensures residents receive appropriate therapeutic support while supporting compliance with licensing, contract, and quality standards. At Community House, we value a strong work-life balance and aim to provide the best support for our workers.

Requirements

Master’s-level clinical services
Mental Health Professional (MHP) credentials
Meet Washington State residential staffing requirements for clinical oversight and direct therapeutic services
Support compliance with licensing, contract, and quality standards
Fundamentals of Caregiving training

Nice To Haves

Experience in a supportive family atmosphere for people with severe and persistent mental illness
Experience in a licensed residential program
Experience providing direct mental health treatment
Experience supporting treatment planning and documentation
Clinical expertise to contribute to an on-site care team
Experience providing consultation and guidance on clinical interventions
Experience ensuring continuity of care within a multidisciplinary team model
Experience ensuring residents receive appropriate therapeutic support
Experience preparing resident meals when cook is not on duty and per menu
Experience coordinating care, such as scheduling, attending, and/or arranging transportation for appointments and other case management needs.
Experience maintaining, and documenting in, resident charts, activity logs, meal charts, etc. following agency, county, state, and federal guidelines.
Experience facilitating regular group and individual activities, encounters, and specialized resident events, such as outings and holiday gatherings.
Experience assisting in admission and discharge planning per supervisor direction.
Experience participating in fire drills, resident orientation, chores, and resident room maintenance during resident move-in and move-out.
Experience monitoring and managing facility milieu for visitors, television time, and quiet times.
Experience attending all scheduled meetings and supervisions.
Experience staying awake on all shifts.

Responsibilities

Provide direct individual mental health counseling and therapeutic interventions to residents in accordance with service plans and clinical need.
Provide clinical consultation and guidance to residential staff and non‑MHP case managers through collaboration and shared clinical planning, as needed to support resident care; this role does not include formal supervisory authority.
Contribute to meeting King County residential licensing requirements by providing required clinical services and therapeutic support to residents, consistent with Mental Health Professional (MHP) standards.
Serve as Primary Case Manager for assigned caseload, including advocating for and coordinating resident needs and services; ensuring Service Plans, Crisis Plans, Continuing Stay Reviews, and other documentation are completed on time and kept up-to-date; and providing consistent contacts and skills training to work towards goals.
Support the clinical work of non‑MHP case managers through collaboration, shared documentation standards, and consultation on treatment planning, while maintaining a non‑supervisory role.
Coordinate with relevant internal and external departments to coordinate resident referrals, ensure timely intake into program, and review of individualized plans.
Collaborate with care team to ensure all residents access needed treatment, support, case management, and appointments, including transportation to external providers.
Ensure all interactions represent the five principles of trauma-informed care, including safety, choice, trustworthiness, collaboration, and empowerment.
Facilitate, monitor, and support medications and medication windows to ensure the seven rights of medication use are followed: right person, right medication, right time, right dose, right route, right reason (including refusal), and right documentation according to agency provided medication training and within assigned role responsibilities.
Actively participate in Shift Change meetings and complete associated documentation.
Complete daily documentation in electronic medical record on resident interactions, medications dispensed when assigned, and other required documentation, ensuring an interaction or observation and subsequent documentation are completed for all residents across the team.
Practice good financial stewardship of agency and contract resources, including how time is being spent, supplies are used, property is being maintained, etc.
Meet identified key performance indicators and metrics for the position as identified for the program, division, and agency.
Participate in discharge planning and written summaries of treatment as needed for client referral and releases of information.
Assist with and support on-site cleaning, including skills training with residents to maintain personal and community spaces, laundry, and preparation for regular pest treatments.
Provide immediate crisis intervention and resolution as needed.
Always maintain resident and staff confidentiality.
Completing assigned work related to maintaining and adhering to licensing responsibilities, such as Washington Department of Social and Health Services (DSHS) and Department of Health (DOH), as assigned by supervisor.
Providing skills training and assistance to residents in Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) per their service plan and individual needs, such as assistance in hygiene needs, feeding, personal hygiene, cleaning, finances, transportation, etc. Includes preparing resident meals when cook is not on duty and per menu.
Learning and executing skills and techniques promoted in the State of Washington mandated training, Fundamentals of Caregiving.
Coordinating care, such as scheduling, attending, and/or arranging transportation for appointments and other case management needs.
Maintaining, and documenting in, resident charts, activity logs, meal charts, etc. following agency, county, state, and federal guidelines.
Facilitating regular group and individual activities, encounters, and specialized resident events, such as outings and holiday gatherings.
Assisting in admission and discharge planning per supervisor direction.
Participating in fire drills, resident orientation, chores, and resident room maintenance during resident move-in and move-out.
Monitoring and managing facility milieu for visitors, television time, and quiet times.
Attending all scheduled meetings and supervisions.
Staying awake on all shifts.
Performing other duties as assigned.