Residential Care Counselor

Brown Medicine•Madison, WI
•$18 - $30•Onsite

About The Position

Responsible for the care and safety of assigned children and serves as the primary residential care counselor as part of the multidisciplinary treatment team. Provides input into therapeutic residential treatment plans and implements, observes, and documents the program under the direction of the Residential Care Supervisor. The role includes maintaining a safe, therapeutic environment; supervising children in daily routines; supporting activities of daily living; communicating treatment information to program staff and other providers; and responding safely and therapeutically to crises. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence and demonstrate its core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The position performs independently within program policies and refers complex policy or procedure questions to a supervisor. It has no supervisory responsibility.

Requirements

  • Baccalaureate degree in a human service field; other education and experience may be considered as a substitute at the Hiring Manager’s discretion.
  • Demonstrated knowledge and skills necessary to care for patients across the life span, considering aging processes, human development stages, and cultural patterns throughout care.
  • Six months to one year of direct child care work with emotionally impaired youth.
  • Current Bradley Hospital Crisis Management certification or enrollment in a Bradley Hospital course.
  • Current CPR certification.
  • Current ERS, Safety, and OSHA certification.

Responsibilities

  • Participate in maintaining a safe and therapeutic environment.
  • Help develop and operationalize residential care plans for assigned children according to department and program procedures and policies.
  • Maintain and document each child’s observation level as ordered by the physician or Program Director each shift.
  • Supervise assigned children in daily routines and assist with activities of daily living and personal hygiene according to each child’s level of competence.
  • Identify, report, and actively resolve actual or potential program problems.
  • Report critical incidents promptly to the Residential Care Supervisor or Nursing Supervisor/Program Nurse and document them in the child’s chart.
  • Provide timely therapeutic interventions in disruptive milieu situations or when a child is destructive to self or others.
  • Follow hospital, departmental, and program policies and procedures; attend program meetings and staff development meetings as assigned.
  • Maintain current crisis management, CPR, and ERS, Safety, and OSHA certifications.
  • Participate in the child care planning process under the direction of the Residential Care Supervisor, including assigned participation in initial admission interviews and supporting the initial therapeutic alliance with children and families.
  • Complete an initial milieu assessment within 24 hours of admission and develop an initial problem list and residential care plan within 24 hours of admission.
  • Review and revise the residential care plan and problem list daily as needed.
  • Communicate individual child treatment plans to program staff and liaise with multidisciplinary treatment providers.
  • Participate in DPCs, treatment team meetings, and shift reports; understand program quality assurance indicators and related responsibilities.
  • Document significant child and family observations and milieu treatment in the child’s chart promptly and accurately.
  • Share knowledge and experience with other staff through formal or informal staff development forums.
  • Support and contribute to residential care planning and behavioral management; institute individualized behavioral programs in collaboration with off-line clinicians.
  • Set consistent, supportive therapeutic limits within hospital, program, and department standards.
  • Participate in organizing program activities and support the recreation therapy program.
  • Model appropriate and therapeutic staff-child interactions for children and families.
  • Handle crisis situations safely and effectively, using the least restrictive safe patient care alternative.
  • Seek formal or informal supervision and incorporate suggestions for improving job performance.
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