Residential Building Concierge - Link Apartments® QPN
About The Position
Be the face of our community! As a Residential Building Concierge at Link Apartments® QPN, you’ll create a welcoming and safe environment for residents, guests, and visitors. From greeting guests and answering inquiries to managing deliveries and ensuring smooth building operations, you’ll play a key role in delivering top-notch customer service with a friendly, professional attitude. Experience in mixed-use residential buildings or 5-star hotels is a plus, along with strong knowledge of local attractions to enhance the resident experience. This is a prevailing wage role—compensation and benefits are based on federal, state, and/or local wage requirements.
Requirements
- High school diploma or equivalent.
- Love helping people and have 1-2 years of customer service experience.
- Have a positive attitude and strong communication skills.
- Know how to stay organized and handle multiple tasks at once.
- Have basic computer skills (Microsoft Office knowledge is a plus).
- Are dependable, friendly, and a team player.
Nice To Haves
- Experience in mixed-use residential buildings or 5-star hotels is a plus
- Strong knowledge of local attractions to enhance the resident experience.
- Know the local scene (best coffee shops, restaurants, etc.)—that’s a bonus!
- Experience with Yardi is helpful but not required—we’ll train you!
Responsibilities
- Welcome residents, guests, and visitors with a warm smile.
- Answer calls and questions, helping residents with anything they need.
- Keep the building safe by checking in visitors and monitoring common areas.
- Manage deliveries—receive, store, and notify residents when their packages arrive.
- Keep the front desk and package room tidy and organized.
- Assist with planning fun community events for residents.
- Help the maintenance team by logging service requests and following up.
- Announce food deliveries and guests when needed.
- Stay calm and act quickly during emergencies, following safety guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
