Building Concierge

Fello•Linthicum Heights, MD

About The Position

Building Concierge At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated. Qualifications The Building Concierge ensures the cleanliness, appearance, and overall functionality of a three-story office building. This role conducts ongoing inspections of all interior and exterior areas to maintain a safe, clean, and welcoming environment for tenants, employees, and visitors. In addition to facility oversight, the Building Concierge provides front desk coverage and guest support as needed, serving as a friendly and reliable point of contact within the building. The ideal candidate will have demonstrated the ability to work independently with minimal supervision in a professional environment. They will be self-motivated, dependable, and proactive in identifying and addressing building or tenant needs. Strong attention to detail with the ability to prioritize tasks effectively in a fast-paced commercial setting while maintaining accuracy and professionalism is essential. The ability to respond appropriately to emergency situations and follow safety and security procedures is required. Strong customer service skills with the ability to communicate clearly and professionally, both verbally and in writing, are necessary. Basic computer proficiency in MS Word, Excel, Outlook, and other databases is required. This position requires previous experience in hospitality, building attendance, janitorial, or a similar role. This position includes an award-winning total rewards (benefits) package and paid professional development opportunities. Fello is an equal opportunity employer which means we provides equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.

Requirements

Ability to work independently with minimal supervision in a professional environment.
Self-motivated, dependable, and proactive in identifying and addressing building or tenant needs.
Strong attention to detail with the ability to prioritize tasks effectively in a fast-paced commercial setting while maintaining accuracy and professionalism is essential.
Ability to respond appropriately to emergency situations and follow safety and security procedures is required.
Strong customer service skills with the ability to communicate clearly and professionally, both verbally and in writing, are necessary.
Basic computer proficiency in MS Word, Excel, Outlook, and other databases is required.
Previous experience in hospitality, building attendance, janitorial, or a similar role.

Responsibilities

Ensures the cleanliness, appearance, and overall functionality of a three-story office building.
Conducts ongoing inspections of all interior and exterior areas to maintain a safe, clean, and welcoming environment for tenants, employees, and visitors.
Provides front desk coverage and guest support as needed.
Serves as a friendly and reliable point of contact within the building.