Residential Associate- FT Day

Catholic Charities Family and Community Services•Rochester, NY

About The Position

Catholic Charities Family and Community Services is hiring a full-time Residential Associate for an all-male residence. Under general supervision, the Residential Associate helps maintain a safe, therapeutic environment for residents through medication observation and monitoring, recreational and residential activities, and facility management. The role supports residents’ treatment and admission plans, promotes trauma-informed care, maintains confidentiality and ethical standards, and communicates collaboratively with program staff. The schedule is Sunday through Thursday, 4:00 p.m. to midnight. Salary is $19.25–$19.75 per hour, depending on experience, with a $0.75 increase upon medication certification. The role includes resident monitoring, documentation, transportation, safety and emergency procedures, meal and facility oversight, and participation in agency meetings and training. Employees must comply with applicable laws, regulations, agency policies, and corporate compliance and ethics requirements. Any offer is contingent upon successful completion of a background check.

Requirements

  • Minimum of a high school diploma or GED preferred.
  • Valid and clean New York State driver’s license.
  • Complete required L2 certification.
  • Maintain confidentiality and ethical standards in accordance with NYS OASAS and other relevant governing bodies.
  • Support a trauma-informed care environment and collaborate with program staff.
  • Any offer of employment is contingent upon successful completion of a background check.

Nice To Haves

  • Experience working with substance use disorder clients and/or in mental health services.
  • Bilingual in Spanish.
  • Equivalent combinations of education and experience will be considered.

Responsibilities

  • Monitor residents to maintain a safe therapeutic environment, making hourly visual contact and documenting observations.
  • Monitor and support residents’ admission, ongoing treatment, and discharge or transfer plans.
  • Implement recreational activities and cover non-clinical psychoeducational groups as needed.
  • Observe peer-led activities and provide transportation when needed.
  • Conduct room and personal belonging searches to support safety.
  • Conduct scheduled or random urine toxicology screens while following universal precautions.
  • Provide conflict management to residents as needed.
  • Supervise client meal preparation to ensure sanitation, safety, and nutritional standards.
  • Complete required L2 certification.
  • Maintain facility cleanliness by assigning chores and cleanup tasks and following up on completion.
  • Debrief incoming employees during shift exchanges and conduct visible rounds at the beginning and end of each shift to account for residents and check environmental safety.
  • Carry out emergency procedures and immediately notify the Residence Manager of emergency situations.
  • Conduct monthly fire drills and engage the security system.
  • Provide medication observation and monitoring under established protocols when LPN coverage is absent.
  • Complete and maintain required documentation in compliance with agency and regulatory standards.
  • Enter shift notes and group notes into the electronic client record database within the required timeframe.
  • Complete incident reports as needed.
  • Participate in relevant agency meetings and trainings.
  • Develop professional competencies through reading, supervision, in-service training, conferences, and workshops.
  • Support the agency’s mission, vision, values, strategic plan, and core competency initiatives.
  • Perform other related duties as assigned.
  • Follow applicable laws and regulations and the agency’s corporate compliance and ethics program.

Benefits

  • Competitive salary and 403(b) retirement plan.
  • Generous time off package and work-life balance.
  • Comprehensive benefits package.
  • Supportive and collaborative environment.
  • Opportunities for growth and development.
  • Intrinsic reward of making a difference in people’s lives.
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