Residential Assistant Program Manager

RIMROCK TRAILS TREATMENT SERVICES • Prineville, OR

7d • Onsite

About The Position

Rimrock Trails was founded three decades ago with the mission to improve the lives of individuals, youth, and families struggling with mental health and substance use problems. We create a foundation for healing, strengthen family connections, and offer hope for a brighter future. Our mission is to improve the lives of those struggling with mental health or substance use by providing timely access to compassionate and effective behavioral healthcare.

We are seeking a highly motivated and experienced Residential Assistant Program Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our residential program, ensuring that our residents receive the highest quality of care and support.

If you are passionate about making a difference in the lives of others and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity!

Requirements

• High school diploma of GED.
• At least three years of working in residential treatment or a related behavioral health experience.
• At least one year of previous experience in management, supervisory, or leadership roles.
• Previous training in formal crisis intervention and de-escalation strategies
• Demonstrate competence in providing trauma-informed care practices with youth clients and team members.
• Ability to self-regulate emotions and maintain a calm demeanor in challenging situations.
• Ability to form authentic therapeutic helping relationships and foster trust with clients.
• Ability to work effectively within an occasionally high-pressure, high-stress, and physically taxing environment.
• Ability to pass a criminal background check per DHS/Oregon Administrative Rules.
• Ability to pass a drug screen in compliance with the organization’s drug-free workplace policy.

Nice To Haves

• Bachelor’s degree in psychology, social work, addictions studies or a related field.
• 3 years of experience working with youth in a behavioral health setting.
• Additional certifications in trauma-informed care, collaborative problem-solving level 2, or youth mental health first aid.
• Certified Alcohol and Drug Counselor I

Responsibilities

• Provides supervision, guidance, and coaching to line staff, including routine documentation of supervision.
• Engages in Collaborative Problem Solving, a trauma informed behavioral management technique, in response to client and staff challenging behavior; in accordance with policies, procedures and training; working collaboratively with HR Manager and Program Manager.
• Oversees weekly staff schedule, ensuring staff/client ratios are in accordance with Rimrock Trails policy and Oregon Administrative Rules and minimizing overtime.
• Facilitates training as necessary. Monitors and tracks line staff compliance in completing mandatory trainings within 30 and 60 days of hire and annually thereafter in compliance with Rimrock Trails policy and Oregon Administrative Rules, including training in behavioral management and crisis intervention/verbal de-escalation.
• Monitors, tracks and records all absences of direct reports; approve timecards.
• Completes performance evaluations
• Supervises the residential program's daily structured routine.
• Facilitates shift change huddles with residential employees.
• Ensures complete, accurate and timely entry of milieu shift notes, incident reporting and individual, group, and case management service notes for each occurrence in accordance with Rimrock Trails policy.
• Maintains ongoing, professional dialogue with all members of the Care Team, including the Therapist and/or Case Manager assigned to the resident including timely reporting of critical incidents and other pertinent information.
• Maintains system of communication so that youth counselors and other care team members receive timely information about client treatment, incident/events, policy changes, etc.
• Drives culture by modeling and actively coaching youth and staff through the use of Collaborative Problem-Solving model.
• Participates as a team player in Rimrock Trails’ residential treatment model for youth.
• Supervises youth, in accordance with Rimrock Trails’ policies, procedures and the youth's individual treatment plans.
• Coordinate, manage and participate in recreational and educational programming for youth.
• Ensures that clothing and other personal needs of students in residence are met in accordance with applicable policy and Oregon Administrative Rules.
• Provides group counseling and skill building.
• Completes professional documentation of all treatment services provided according to program policies and procedures and Oregon Administrative Rules.
• Manages physical plant needs on the community, ensuring they are clean, orderly and free of all hazards, requesting maintenance support when appropriate.
• Assists the safety coordinator in managing the transportation fleet, maintaining open communication regarding student transportation needs.

Benefits

• 32-hour work week
• Paid Training and professional certification (Peer Support Specialist/Recovery Mentor)
• Meals provided while on shift
• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance
• 10 annual paid holidays including your birthday
• Vacation - PTO accrual
• Paid wellness days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED