Residential Aide

Project Renewal•New York, NY

3d•Onsite

About The Position

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. The New Providence Women’s Shelter is located within the Ramada Inn in West Midtown Manhattan and provides 100 emergency shelter beds for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance.

Requirements

High School diploma/GED or familiarity with the underserved population, including but not limited to, homelessness, substance use, mental health and LGBTQ populations.
Fire Guard certification F-02 or Fire Safety Coordinator F-80, as dependent on site. Receipt of certification is required within 15 days of completion of training.

Nice To Haves

Ability to work cooperatively with peers and other staff in order to serve the needs of the client.
Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance use issues.
Ability to enforce rules and regulations in a nonjudgmental manner.
Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively and efficiently as possible.
An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients.
Excellent oral, writing, and listening skills.
Knowledge of Microsoft Office Suite.
Bilingual in Spanish or Polish a plus.

Responsibilities

Assists in the day to day operations of a shelter for homeless individuals
Processes new client intake information, bed assignment, maintains the daily census records and provides Department of Homeless Services (DHS) with daily census figures.
As needed, provides clothing and personal care items to clients.
Distributes mail, appointment slips and other documentation to clients.
Writes detailed incident reports regarding client activity and the condition of the entire shelter.
Documents and maintains Shift Summaries and Log Books
Conducts searches of client lockers
Conducts client pack-ups and property return.
Manages CARES, the DHS client database
Participates in trainings and staff meetings.
Utilizes CPR/First Aide and/or Narcan techniques in emergency situations and conforms to OSHA standards
Available to work overtime, weekends, and holidays.
Performs other related duties as assigned by the Supervisor.
Must enforce Fire Safety Plan
Based on location, assists clients with laundry services and manages linen exchange for shelter residents
Conduct scheduled facility safety/house runs/community runs (timing is site specific)
Escorts clients to appointments outside of the facility as needed (site specific mode of transportation)
Grants and records client access to their medications