Residential Aide Supervisor

Mainspring Recovery•Dumfries, VA

4d•Onsite

About The Position

The Residential Aide Supervisor supervises and oversees the residential aide (RA) team. This role is vital to the day-to-day operation of our programs, as RAs interact with our clientele more than any other department. Exemplary customer service, professional boundaries, and strict adherence to the Code of Ethics are required.

Requirements

High school diploma or equivalent is required.
Empathy and Compassion: Demonstrated ability to show empathy, compassion, and patience when working with individuals struggling with substance addiction.
A genuine passion for helping others and a strong commitment to supporting clients in their recovery journey.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with clients, colleagues, and other stakeholders.
Active listening skills to understand clients' needs and concerns.
Organizational Skills: Strong organizational and multitasking abilities to manage multiple responsibilities and ensure smooth operations within the clinical aide team.
Problem-Solving: Effective problem-solving skills, especially in high-pressure situations, to address challenges and crises that may arise during the rehabilitation process.
The ability to think quickly and adapt to changing circumstances.
Ethical Conduct: High level of integrity and adherence to ethical standards, respecting client confidentiality and privacy.
Compliance with the facility's code of conduct and policies.
Team Player: Proven ability to work collaboratively as part of a multidisciplinary team, fostering a positive and supportive work environment.
Willingness to assist fellow team members and support the facility's mission.

Nice To Haves

Additional training or certifications in substance use disorder counseling, psychology, or related fields are preferred.
Previous experience in a substance use disorder rehabilitation facility or a similar healthcare setting is highly desirable.
Experience in a supervisory or leadership role is an advantage.

Responsibilities

Oversee the residential aide team, providing guidance, support, and training to ensure consistent delivery of quality care.
Develop and maintain a compassionate and empathetic rapport with clients, providing emotional support throughout their recovery journey.
Assist clients with their daily activities, including hygiene routines, meals, and recreational activities.
Encourage and promote clients' participation in therapeutic programs and support group sessions.
Maintain a safe and secure environment for both clients and staff, adhering to facility policies and protocols.
Monitor clients' behaviors and activities, promptly addressing any safety concerns or potential risks.
Utilize crisis intervention techniques to de-escalate potential conflicts or challenging situations that may arise among clients.
Collaborate with the clinical team to create personalized crisis intervention plans for individual clients.
Maintain thorough and accurate client records, documenting progress, incidents, and any relevant information.
Keep daily logs, incident reports, and other required documentation up to date.
Facilitate effective communication between the residential aide team, counselors, therapists, and medical staff to ensure cohesive client care.
Participate in team meetings, sharing insights and observations to support comprehensive treatment planning.
Assist in organizing and facilitating support group sessions, promoting engagement and fostering a sense of community among clients.
Collaborate with the facility management to ensure smooth daily operations, including inventory management and ordering necessary supplies.
Ensure compliance with all relevant regulations, ethical standards, and facility policies related to client care and confidentiality.
Demonstrate a high level of integrity, adhering to ethical guidelines in all interactions with clients and staff.
Participate in client assessments and progress tracking, providing valuable input to the clinical team to aid in treatment planning and goal setting.
Perform other functions related to the position as required.