Residential Advisor/ Behavior Health Technician
About The Position
Ascensa Health is seeking Residential Advisors/Behavioral Health Technicians to support residents in its men's residential, women's residential, and detox programs. The role involves welcoming residents and visitors, responding to phone calls and requests, supervising residents, supporting daily routines, maintaining a safe and orderly environment, and documenting resident activity and care. Advisors reinforce program rules and positive behaviors, encourage healthy coping and decision-making, protect resident confidentiality and rights, conduct drug screens and inspections, monitor and log medications, and report medical concerns, incidents, and emergencies to the House Supervisor. Openings include a full-time position in Men's Residential and Detox, Monday through Friday, 3 p.m. to 11 p.m., and part-time weekend positions in Men's Residential, Women's Residential, and Detox.
Requirements
- Demonstrate social perceptiveness and a service-oriented approach.
- Be punctual and self-disciplined.
- Maintain high accuracy and extreme confidentiality.
- Be detail-oriented and organized.
- Handle confidential and sensitive information.
- Communicate effectively in person and by telephone.
- Relate to people from diverse educational, socioeconomic, and ethnic backgrounds.
- Work quickly and multitask.
- Demonstrate high-quality customer service.
Responsibilities
- Meet and greet residents; check guests and service providers in and out.
- Answer multi-line phones and respond promptly to requests.
- Understand and respond to emergencies.
- Maintain accurate daily logs, records, and forms.
- Supervise residents and monitor their whereabouts at all times.
- Monitor residents' well-being in bedroom spaces overnight, including hourly bed checks.
- Redirect behaviors to maintain harmony.
- Supervise individual needs such as phone calls, laundry, and meals.
- Oversee chores to maintain order and cleanliness.
- Apply program rules and procedures consistently.
- Respectfully reinforce socially acceptable behaviors, including manners, eating habits, safety, and a bully-free environment.
- Model and promote self-esteem, healthy boundaries, good hygiene, and appropriate appearance.
- Teach thoughtful decision-making and encourage positive coping skills.
- Maintain resident confidentiality, model professionalism, and protect patients' rights by adhering to HIPAA regulations.
- Conduct house and room inspections and limited body checks to secure potentially hazardous materials.
- Conduct drug screens.
- Monitor interactions between residents.
- Oversee and log residents' medications.
- Complete shift notes.
- Notify the House Supervisor of medical concerns, incidents, and other emergencies.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
