T H Resident Support Specialist-Harkness Hous

Columbus House•New Haven, CT

3h•Onsite

About The Position

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Under the direction of the Director of Veteran Services & Middlesex Emergency Services, the Residential Supervisor registers and provides supervision, safety, organization, and program management support to Harkness House residents. The Residential Supervisor will also collaborate closely with the Harkness House Coordinator, Veterans Administration, Recovery House Staff, and other community-based providers. Columbus House residential staff will provide an environment that reflects the core values of Trauma-Informed Service: Safety, Trustworthiness, Choice, Collaboration and empowerment.

Requirements

High School Graduate or equivalent
Demonstrated the ability to manage, motivate and direct consumers
A complete knowledge base of all aspects of the delivery of residential services for the homeless population
Excellent organizational and time management skills with a deadline-oriented mindset
Able to lead educational groups
Proficient in Microsoft Office and other common desktop applications
Able to effectively use the local network of substance abuse, mental health, and social services providers
Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
Knowledgeable of local housing and vocational/entitlement programs
Culturally competent; must possess the capacity to work within a team and foster teamwork
General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions
Able to meet all documentation requirements
Able to promote a Harm Reduction philosophy within the work environment
Strong empathic skills coupled with a high degree of reliability and punctuality

Responsibilities

Perform hourly rounds
Supervise Harkness House residence to ensure compliance with all house rules
Assist in providing security of Harkness House
Maintain hourly logs
Collaborate with other agencies and social service providers
Oversee intake, departures and daily roster and programs
Supervise resident chores
Attend agency and program meetings as scheduled
Complete all required reports/incident logs
Enter data into the computer as directed
Provide shift coverage to other RS staff (Recovery House) when needed
Remain on-site to perform essential functions during emergency situations as designated by the Chief Executive Officer
Other related duties as assigned