Resident Supervisor (7253)

THE SALVATION ARMY•Laurel, MS

7d•$15 - $15•Onsite

About The Position

This position is responsible for supervising the day-to-day operations and staff of the centers resident facilities. The role involves assigning clients housekeeping and kitchen duties, monitoring client progress and ensuring compliance with program standards, enforcing house rules, and ensuring the overall security of the center. The Resident Supervisor also ensures that resident facilities are maintained in a neat and orderly manner, plans and implements leisure activities, and prepares routine reports and statistics reflecting resident facility and client activities. Additionally, the role includes administering alcohol and drug tests as needed.

Requirements

High School Diploma or G.E.D.
Two years’ experience supervising the operation, housekeeping, maintenance, and security of a residence facility.
One year of people supervisory experience.
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to respond to emergencies in a calm manner and to make decisions regarding the appropriate corrective measures to ensure the safety and security of property and lives.
Ability to effectively supervise people.
Valid state driver’s license when driving is a requirement.

Nice To Haves

Knowledge of social services operations where poverty, homelessness, and mental health exist.
Knowledge of people supervision.
Ability to become and remain certified to drive a Salvation Army vehicle per Salvation Army insurance requirements (if driving is a requirement).

Responsibilities

Plans, schedules, assigns, and supervises the work of all resident staff.
Trains and instructs employees in the proper methods and procedures.
Monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures.
Conducts performance evaluations and provides salary and hiring/firing recommendations.
Supervises, observes, and monitors progress of clients living in the center residence.
Provides crisis-intervention counseling with clients as necessary.
Assigns and trains clients in performing housekeeping and kitchen duties.
Monitors work in progress and upon completion to ensure completeness.
Enforces house rules in order to maintain order and peace amongst the clients.
Monitors and ensures overall security of center during evening and early morning hours.
Reports violations of house rules in writing to Administrator and appropriate department heads each morning.
Monitors the front desk operations to ensure that The Salvation Army is represented in a positive and professional manner and to ensure the security of property, staff, and clients.
Inspects dorms, canteen, and television room routinely to ensure they are maintained in a neat and orderly manner.
Notifies clients in violation of housekeeping standards and provides proper instruction for corrective action.
Administers alcohol and drug tests as needed.