Resident Solution Architect
About The Position
Fivetran is seeking an experienced Resident Solution Architect to join its Professional Services team and help dbt Platform Enterprise customers solve challenging technical problems. RSAs are billable to customers and support the company’s mission to empower data developers to create and disseminate organizational knowledge. This is a full-time role based in the United States, focused on the MST, CST, and EST time zones, with approximately 10% travel expected for occasional customer visits, company retreats, and offsites. The role involves customer technical projects, including implementations, configuration troubleshooting, establishing best practices, and designing MVPs and longer-term solutions tailored to customer requirements. The Resident Solution Architect consults on architecture and design, supports adoption among strategic dbt Platform customers, and works with internal Sales, Solution Architect, Training, and Support teams. The role also provides feedback to product and engineering teams to help prioritize customer requests and resolve engagement-specific issues. The position uses dbt Platform and dbt Core, SQL, Jinja, Python, cloud data platforms such as Snowflake, Databricks, BigQuery, or Redshift, Git and GitHub, data integration tools including Fivetran, APIs, connectors, and cloud and orchestration tools that vary by customer engagement.
Requirements
- Deep experience working with enterprise customers across varied use cases, ideally in a customer-facing post-sales, technical architect, or consulting role.
- Deep expertise in at least one data platform: Snowflake, Databricks, BigQuery, or Redshift.
- At least 2 years of experience with dbt, ideally including 1 year with dbt Platform.
- Proficiency writing SQL and some Python experience.
- Willingness to build skills in technical areas that support deployment and integration of dbt Platform solutions.
- Customer-focused approach.
- Strong organization and comfort with technical project delivery, including managing scope, timelines, and deliverables across multiple engagements.
- Clear, concise communication with internal and external stakeholders about complex technical, architectural, or organizational problems, with the ability to propose thorough, iterative solutions.
- Ability to thrive in a remote organization that values transparency and cross-collaboration.
Nice To Haves
- dbt Analytics Engineering Certification.
- Ability to advise on dbt Platform recommendations and build customer direction and consensus.
- Experience with traditional enterprise ETL tooling such as Informatica, Datastage, or Talend.
Responsibilities
- Deliver customer technical projects, including implementations, configuration troubleshooting, best-practice guidance, and solutions for MVPs and long-term customer requirements.
- Consult with customers on architecture and design.
- Ensure strategic dbt Platform customers adopt the product.
- Collaborate with internal customer-facing teams, including Sales, Solution Architects, Training, and Support.
- Provide feedback to product and engineering teams to improve and prioritize customer requests and support rapid resolution of engagement-specific issues.
- Develop product expertise in dbt within the context of the modern data stack.
- Manage scope, timelines, and deliverables across multiple customer engagements.
Benefits
- 100% employer-paid medical insurance.
- Paid vacation or flexible/unlimited vacation depending on role and country, paid sick time, inclusive parental leave, paid holidays, a year-end Global Week of Rest, and volunteer days off.
- RSU stock grants.
- Professional development and training opportunities.
- Company virtual happy hours, free food, and team-building activities.
- Monthly cell phone stipend.
- Access to a mental health support platform offering therapy, coaching, and self-guided mindfulness resources for covered employees and dependents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
