Resident Services Technician

Brio Living ServicesGrand Rapids, MI
$19 - $23Hybrid

About The Position

Looking for a position with no weekends or on-call? Be the hands behind a safe, smooth, and welcoming community! As a Maintenance Technician, you’ll keep our building, grounds, and equipment running at their best by performing routine maintenance, handling repairs, and solving problems before they arise. Your work creates a comfortable and secure environment for residents, families, and team members, all while ensuring compliance with safety standards and regulations. If you take pride in hands-on work and enjoy primarily working outdoors, this role is for you.

Requirements

  • Must have as a minimum 1 year of experience in a maintenance related position.
  • A high school diploma or equivalent is required.
  • Position requires a valid, unrestricted driver’s license.
  • Position requires the ability to lift and move objects weighting up to 35 pounds without assistance.
  • Strong knowledge of building systems and equipment (HVAC, plumbing, electrical, etc.)
  • Proficiency in using maintenance tools and equipment

Responsibilities

  • Perform routine maintenance, cleaning, replacement, or repair within the community to include plumbing fixtures, plaster, electrical, carpentry, mechanical, HVAC, and other infrastructure.
  • Coordinates daily maintenance services and schedules with department involved when performing routine assignments.
  • Perform routine maintenance on the grounds, including tasks such as cutting, trimming, sweeping, snow removal, salting, and other necessary upkeep of parking areas, driveways, and outdoor spaces.
  • Conduct routine safety checks of community systems, including door lock systems, water temperatures, heating/cooling units, etc., as per company procedures.
  • Perform maintenance on heating and cooling systems following the manufacturer's instructions and in compliance with company policies.
  • Respond promptly to maintenance requests and repair issues reported by residents or team members.
  • Diagnose and address problems with mechanical, electrical, and plumbing systems to ensure operational efficiency.
  • Occasionally provide backup support for housekeeping duties, ensuring cleanliness in resident homes, apartments, and other common areas.
  • Perform various floor cleaning duties, including sweeping, dust mopping, damp/wet mopping, stripping, waxing, buffing, and disinfecting floors.
  • Ensure that safety signs are properly placed before cleaning and removed after the floor is dry to prevent accidents.
  • Assist in setting up and taking down tables, chairs, and other equipment for indoor or outdoor functions as needed.

Benefits

  • Tuition assistance programs
  • Educational scholarships
  • Wellness Program & Reimbursement ($120 a year)
  • Vision
  • Mental Health Programs
  • Legal Plans
  • Voluntary Life Insurance
  • Retirement Savings Plan
  • Daily Pay
  • 6 Paid Holidays
  • 2 Floating Holidays
  • Team Member Referral Bonus Program ($500)
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