Resident Services Director - LVN LPN RN
About The Position
Sagora Senior Living is seeking a hard-working and compassionate Resident Services Director to join their team. This role involves leading the resident services department by coordinating staffing, developing care plans, working with physicians and discharge planners, and communicating with family members, all while providing high-quality care to seniors. The company emphasizes work-life balance with overnight clinical support from an On Call RN team. Sagora Senior Living communities offer independent living, assisted living, or memory care, with a focus on putting Residents First, being team-focused, and quality-centered. They invest in and empower their team members for career advancement and are certified as a Great Place to Work.
Requirements
- Must be a graduate of an accredited school of nursing, RN or LVN
- 1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
- Must be able to communicate effectively with residents, families, physicians, and associates
- Strong written communication and computer skills
- Availability to work outside of normal operating hours including evenings and weekends is required
- Must possess or be willing to acquire a valid driver's license to drive on company time as needed
Responsibilities
- Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
- Plan and delegate work assignments, ensuring effective scheduling
- Provide case management services to residents
- Facilitate and encourage family involvement with residents
- Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
- Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
- Develop and monitor resident service plans
- Ensure regulatory compliance and participate in management and agency surveys
Benefits
- Company-paid telemedicine service for all full-time benefit-eligible team members
- On-Demand Pay – request a pay advance!
- Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
- Health/ Dental/ Vision/ Disability/ Life Insurance
- Flex Spending Account
- Dependent Care Flex Plan
- Health Savings Account
- 401(k) Retirement Savings Plan with company matching!
- Paid time off and Holiday pay
- Team Member Assistance Program – counseling services at the other end of the phone!
- Discounted Meal Tickets
- Referral Bonus Program – earn money for referring your friends!
- Tuition Assistance (for programs directly related to team member's position)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
