CIRC - Resident Services Coordinator (Auburn & Federal Way, WA)

Transforming Age • Federal Way, WA

6d • $22 - $26 • Hybrid

About The Position

This is a Temporary Part Time opportunity for approximately 4 months, 24 hours per week. The role pays $22 to $26 per hour DOE and supports the Auburn Court Senior Affordable Apartments in Auburn, WA and the Meridian Court Senior Affordable Apartments in Federal Way, WA. Resident Service Coordinators provide outreach, education, connection, and navigation of resources, and support community engagement for residents living independently in Senior or Family housing. They create collaborative relationships with residents, property managers, and community providers to support independent living. They develop and grow a network of contacts with service providers and agencies for resident referrals, identify needs of and educate residents on available services, and help them to navigate and assist in applying for resources. They work in conjunction with the housing manager(s) to empower residents to age in place and remain as independent and self-reliant as possible. The role also utilizes an agency database for timely tracking of Resident Engagements (i.e., progress notes, care plans, referrals made, follow-up dates).

Requirements

• Bachelors’ degree in social work, public health, or human services, or the equivalent combination of education and experience.
• An approachable friendly demeanor and a sensitivity to various interpersonal styles.
• Direct experience providing services to low-income households, seniors, and/or adults with disabilities, including the provision of information and referral services preferably in a housing setting.
• Direct experience in navigating local/county/state systems (DSHS, Medicare/Medicaid, mental health, etc.) and community resources with positive outcomes.
• Proven experience in service management including organizing, problem-solving and advocating.
• Ability to multitask, fulfill multiple projects with minimal supervision.
• Comfort with working independently while a part of a larger team.
• Proficiency with MS Office suite (Word, Outlook, Teams).
• Exceptional written, oral and presentation skills
• Valid Driver’s License and reliable transportation.

Responsibilities

• Provide outreach, education, connection, and navigation of resources, and support community engagement for residents living independently in Senior or Family housing.
• Create collaborative relationships with residents, property managers, and community providers to support independent living.
• Develop and grow a network of contacts with service providers and agencies for resident referrals.
• Identify needs of and educate residents on available services, help them to navigate and assist in applying for resources.
• Work in conjunction with the housing manager(s) to empower residents to age in place and remain as independent and self-reliant as possible.
• Utilize agency database for timely tracking of Resident Engagements (i.e., progress notes, care plans, referrals made, follow-up dates).

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level