Resident Services Coordinator - Part-Time

Towne Properties • Columbus, OH

8d • Onsite

About The Position

At Towne Properties, we do not just build communities—we support the people who live and work in them. Family-owned since 1961, we have spent over 65 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer meaningful work in a supportive environment where your contributions make a real difference. In this role, you will be a key connection between residents, onsite management, and community partners—helping ensure programs are delivered effectively and residents feel supported.

Requirements

• Minimum of 2 years of experience in resident services, community programs, social services, property management support, nonprofit work, or a customer-facing coordination role
• Ability to engage residents and connect individuals with community resources.
• Strong organizational, communication, and documentation skills
• Basic computer skills, including Microsoft Outlook, Word, Excel, and Teams and Yardi (or similar) software.
• Ability to work independently or in a team environment while managing multiple priorities.
• Willingness to work occasional evenings and weekends.
• Valid driver’s license, reliable transportation, and insurance required
• Satisfactory background and MVR checks are required as a condition of employment.

Nice To Haves

• Experience supporting programs, workshops, or events preferred.
• Bilingual (Somali preferred)
• Willing to complete a background and drug screening if offered employment.

Responsibilities

• Serve as the primary point of contact for resident services and program-related inquiries.
• Engage residents and connect them with community resources and support services.
• Plan, coordinate, and support resident programs, workshops, and community activities.
• Partner with onsite property management and Rainbow Housing to ensure program compliance.
• Promote resident participation through outreach and communication.
• Respond to resident questions and assist with resolving service-related concerns.
• Maintain accurate records, documentation, and participation logs.
• Prepare and submit weekly and monthly reports on program activities and outcomes.
• Assist with administrative tasks and special community events as needed.

Benefits

• 401(k) with a generous company match
• Award-winning training, certification support, and professional development through Towne University
• Opportunity to do purpose-driven work that makes a real impact on the community
• Family-owned company with a solid foundation, serving communities since 1961
• Proudly recognized as an Energage Top Workplace (2018–2025)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed