Resident Services Coordinator

Legacy Partners•Santa Clarita, CA

9d•Onsite

About The Position

Legacy Partners is a privately held real estate firm that owns, develops, and manages multifamily communities throughout the United States. Since 1968, we have developed more than 78,000 apartment homes and have worked with some of the world’s largest financial institutions, life insurance companies, and real estate companies. In addition to development, Legacy Partners provides management services for our own portfolio and other owners. Combined, we manage a portfolio of over 50 multifamily communities with more than 12,000 apartment homes with a gross value in excess of $3 billion. This is an on-site position that reports to the Business Manager. This is full-time position requiring availability Tuesday through Saturday.

Requirements

This is an on-site position.
This is full-time position requiring availability Tuesday through Saturday.

Responsibilities

Welcome residents, guests, and visitors to the community.
Manage lobby flow, appointments, and walk-ins.
Assist with dining reservations, shuttle services, and provide local area information.
Deliver exceptional customer service and timely communication through newsletters, flyers, greeting cards, and community portals.
Plan and coordinate resident events such as food trucks, fitness classes, wine tastings, holiday parties, and barbecues.
Assemble and deliver move-in gifts and welcome materials.
Promote the resident referral program and support resident engagement efforts.
Maintain marketing collateral and deliver materials to local businesses.
Build relationships with local vendors, restaurants, and services.
Solicit contributions or coupons for events and move-in packets.
Track and notify residents of package deliveries and manage overflow.
Address and deliver greeting cards for birthdays, holidays, and special occasions.

Benefits

Comprehensive Health Coverage—Medical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance.
A Health Savings Account (HSA) with employer match is available for those enrolled in medical coverage.
Benefits are offered for employees with a regular work schedule of 30+ hours per week.
Paid Sick Leave – 1 hour accrued per 30 hours worked (max 120 hours).
Vacation Time – Accrued based on hours worked (up to 120 hours in the first five years), with additional accrual over time.
10 Paid Holidays Per Year
Paid Jury Duty & Bereavement Leave
401(k) with Company Match – Eligible after 90 days of employment with employer contribution.
Special Perks & Recognition – Anniversary rewards and sail-away days.
A housing discount (generally 20%) may be available when living and working at the same site and when there is an open slot—the number of discounts is limited.
A New Hire must meet rental qualifications to rent.