Resident Services Coordinator
Waterton•Roswell, GA
About The Position
Waterton Residential is currently seeking an energetic, professional, personable, and customer service oriented Resident Services Coordinator! As Resident Services Coordinator, you will respond to resident inquiries and concerns and provide community information to residents. You will conduct move-in orientation to new residents and follow up with residents following service completed in their home to ensure satisfaction. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.
Requirements
- 1+ years experience in a customer service role
- High School diploma or equivalent required
- Strong problem solving skills
- Valid driver’s license may be required
- Evenings, weekends and/or holidays may be required
Nice To Haves
- Passion for providing exceptional customer service
Responsibilities
- Respond to resident inquiries and concerns
- Provide community information to residents
- Conduct move-in orientation to new residents
- Follow up with residents following service completed in their home to ensure satisfaction
Benefits
- Competitive compensation and incentive program participation
- Medical
- Dental
- 401K
- Life
- Disability
- Pet insurance
- Generous Paid Time Off and holiday schedules
- Learning plans that include internal and external trainings
- Consideration for tuition reimbursement
- Employee discounts
- Wellness initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
