Resident Services Coordinator
About The Position
Schochet is currently seeking a Resident Services Coordinator to make a difference in the lives of families in affordable/low-income housing. This role involves working one-on-one with residents to identify needs and coordinate services, developing relationships with community partners to bring in programs and resources, and planning events that build community and promote well-being. The RSC works as a team alongside resident services staff, property management, residents, volunteers, and community partners. A primary duty is connecting residents to services, resources, and support, which includes assessments, education, referrals to service providers, and ongoing monitoring of support. Service topics can include resources for older adults, rental assistance, benefits and entitlements, job support, early childhood education, food assistance, and mental health. The RSC also establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from celebrations to prevent isolation and build community, to lectures on health topics and general well-being, such as fraud prevention or computer classes. The role requires advocating, organizing, and problem-solving to obtain results for residents and establishing relationships with community agencies and service providers.
Requirements
- Bilingual in Spanish required.
- BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred.
- Pre-employment background check & drug test required.
Nice To Haves
- Experience in social services delivery with youth and families.
Responsibilities
- Connect residents to services, resources, and support.
- Conduct assessments, provide education, and make referrals to service providers.
- Monitor resident support ongoing.
- Establish onsite wellness programs and events.
- Develop relationships with community partners and service providers.
- Plan events that build community and promote well-being.
- Advocate, organize, and problem-solve for residents.
- Establish relationships with agencies and service providers in the community.
Benefits
- Health insurance
- Dental insurance
- 401k
- Accrue 3 weeks of vacation per year
- 12 paid holidays
- 5 sick days
- 3 personal days per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
