Resident Services Associate

Capital Consultants Management Corporation • Maricopa, AZ

5d • Onsite

About The Position

The Resident Services Associate provides office assistance, membership support and clerical administration for the community. This position is multi-faceted and supports the site management team in a variety of duties including ensuring all callers, visitors and residents are greeted in a friendly and informative manner.

Requirements

• Customer service experience
• Excellent telephone manner, with a commitment to the highest customer service possible
• Ability to communicate effectively
• A dynamic, professional individual with a strong sense of organization and attention to detail
• Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
• Flexibility to work after-hours and weekends at community events as needed
• Must pass a pre-employment drug screen and background check
• If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver�s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.

Nice To Haves

• knowledge of homeowner association operations preferred

Responsibilities

• Greeting and assisting guests, answering phones, and directing calls
• Noting accurate messages and directing them appropriately
• Operating and maintaining office equipment
• Drafting and proofreading a variety of association documents including maintenance work orders
• Assisting owners with coordinating resident-hosted events
• Updating the association�s website and calendar
• Receiving, preparing and delivering mail, packages and dry cleaning
• Performing other administrative duties as needed

Benefits

• Support Programs � Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match � Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed