The Resident Services Associate provides service and care to each resident based on the individual resident’s service plan. This role involves providing an outstanding customer experience for residents and their loved ones, assisting residents with activities of daily living, and maintaining an awareness of each resident’s general state of physical and mental health. The associate will respond to resident emergencies, assist with apartment upkeep, and attend to resident needs promptly. Responsibilities also include medication prompting, assisting with clothing and laundry, meal service, and supporting the activity program. Maintaining records, completing in-service education, and adhering to compliance and safety procedures are also key aspects of this role.
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Career Level
Entry Level
Education Level
Associate degree