PRN Resident Services Assistant

Wellstar Health System

6d•Onsite

About The Position

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Requirements

High School Diploma
AHA-HFA - AHA Heartsaver First Aid or BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Minimum 3 years experience within the business office field
40-50 words per minute typing
computer skills a must with office support and system programs
good public relations skills with a customer service attitude a must.

Nice To Haves

work experience with a senior community helpful
business office background a plus

Responsibilities

Performs necessary secretarial duties with a high degree of accuracy and efficiency.
Coordinates the Front Desk coverage and service coordination support for resident issues and needs.
Directly assists leasing with marketing efforts and also supports the business office with financial-clerical needs.
Provides resident service assistance.
Receives residents information on issues and needs and solves or routes accordingly.
Coordinates front desk coverage with volunteers and staff to assure coverage is ongoing.
Represents Atherton Place staff for specific resident forums including library and gift shop needs.
Assists health resources with assistance for resident functions as requested.
Assists Leasing Coordinator and Operations Manager with marketing tour and inquiry support.
Assists with marketing projects including mailers, creation of material, and function coordination.
Assists with the upkeep and organization of leasing/resident file paperwork.
Assists with newcomer orientations.
Supports documentation needs of staff and residents.
Takes minutes of staff and resident meetings as required.
Schedules meetings for business office staff and residents.
Updates documentation, including resident and staff phone listings, storage bin lists, resident cable channel, birthday lists and greetings, emergency data sheets, and mailer addresses.
Orders flowers for community needs.
Supports financial functions including deposit slip and report creation.
Oversees office supply needs including copier, fax, printers, and letterhead/paper needs.
Performs other duties as assigned.
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

support to do more meaningful work—and enjoy a more rewarding life
Connect with the most integrated health system in Georgia, and start a future that gives you more.
Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems.
Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
Mission, Vision & Values
At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.
OUR MISSION: To enhance the health and well-being of every person we serve.
OUR VISION: Deliver world-class healthcare to every person, every time.
OUR VALUES: We serve with compassion We pursue excellence We honor every voice
Culture of Excellence
Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care.
Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality.
Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.