Resident Services Administrative Intern
About The Position
Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. The Resident Services Administrative Intern supports the day‑to‑day operations of a supportive housing program by providing administrative, coordination, and program support to the Resident Services team. This internship offers hands‑on experience in nonprofit housing services, operations, and community support while contributing to work that helps residents maintain stable housing and access essential resources. This role is ideal for students interested in human services, social work, public administration, or nonprofit operations. Interns will learn how supportive housing and resident services programs operate, administrative systems that support compliance and service delivery, professional communication, confidentiality, and ethical boundaries, and organizational and project coordination skills in a mission‑driven setting.
Requirements
- Current student or recent graduate in Social Work, Human Services, Public Administration, Nonprofit Management, or a related field
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and professional boundaries
- Basic computer skills (Word, Excel, Outlook or Google Workspace)
Nice To Haves
- Interest in affordable or supportive housing
- Previous administrative or office experience
- Willingness to learn data systems and tracking tools
Responsibilities
- Support daily department operations, scheduling, and internal coordination
- Check and distribute Resident Services mail and route general inquiries
- Assist with meeting and event preparation, including ordering supplies or food
- Order office and program supplies in coordination with staff
- Process transportation requests for Resident Services participants
- Support inventory and ordering for Care Closet and Welcome Home Closet
- Assist with ordering and tracking phones, accessories, and other resident resources
- Prepare basic reports and assist with audits or data requests as assigned
- Assist with scanning, uploading, filing, and retrieving documentation
- Help track administrative deadlines and organize files for staff review
- Support quality control and record organization under supervision
- Assist with resident services events, seasonal initiatives, and special projects
- Provide support to the Data & Compliance Coordinator and broader team as needed
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
