Resident Service Engineer (New Albany, OH)

KUKA•Newport News, VA
•Onsite

About The Position

Provide field service engineering support and maintenance to a customer located in New Albany, Ohio. Perform retrofit and commissioning work on automated material handling systems at customer warehouses. Maintain advanced material handling equipment, including pallet stacker cranes, conveyors, and robotics systems, through preventive and corrective maintenance, warranty and emergency service, on-call service, remote support, and operator maintenance and user training.

Requirements

  • Electrical and mechanical maintenance technician skills.
  • Proficiency with standard hand and power tools and basic diagnostic equipment.
  • Ability to address problems and provide proactive solutions that quickly return systems to operational status.
  • High motivation and a sound work ethic.
  • Proven ability to work in a fast-paced, demanding environment and adapt to change.
  • Excellent verbal and written communication skills.
  • Computer literacy with Microsoft Office products.
  • Ability to work independently.
  • 1–3 years of experience in a technical service environment, including strong mechanical and electrical troubleshooting skills.

Nice To Haves

  • 5 or more years of experience in a technical service environment, including strong mechanical and electrical troubleshooting skills.

Responsibilities

  • Support, maintain, repair, and upgrade installed systems.
  • Identify system faults and make necessary corrections.
  • Troubleshoot systems down to the component level.
  • Conduct training, maintenance and safety audits, and system repairs.
  • Perform retrofit and commissioning of automated material handling systems.
  • Provide preventive and corrective maintenance, warranty service, emergency service, on-call service, and remote support.
  • Train operators in maintenance and system use.
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