Resident Network Engineer – Service Provider Routing – freelance – remote – Dallas, Texas, USA

Comgent • Texas City, TX

23d • Remote

About The Position

Comgent is seeking a Resident Network Engineer to support service-provider production networks. The role combines hands-on Junos troubleshooting with design validation, network health reviews, and operational guidance. Working closely with customer teams, the engineer will develop a practical understanding of the network and the processes used to keep services available.

The assignment is freelance/contract, remote, based in Dallas, Texas, USA, and scheduled for 40 hours per week. The engineer will investigate and resolve network and equipment issues, advise on network design and operations, document procedures and technical findings, and train customer personnel and engineering colleagues.

Requirements

• 6–10 years of relevant experience preferred.
• Experience with Junos CLI.
• Knowledge of TCP/IP, MPLS, OSPF, IS-IS, BGP, MPLS-TE, RSVP, LDP, IPv6, peering policy, L3VPN, VPLS, MVPN, Ethernet/802.1Q, and QoS/CoS.
• Experience with Ansible, YAML, PyEZ, and Python.
• Experience with MX, PTX, and ACX technology environments.
• Bachelor’s or master’s degree in Engineering or Computer Science, or equivalent.
• Strong analytical, customer-facing, and presentation skills.
• Ability to translate complex requirements into practical solutions and communicate effectively during incidents, including with senior stakeholders.

Nice To Haves

• JNCIS, JNCIP, JNCIE, CCNP, or CCIE certification.
• Strong crisis communication skills.

Responsibilities

• Investigate network and equipment faults, raise vendor technical support cases, and track pre-production and production issues through resolution.
• Run information-gathering and technology workshops to understand network designs, explain incidents, and discuss proposed solutions.
• Assess network health and advise on platform configurations, software features, and operational best practices.
• Develop operating procedures, configuration standards, fault-diagnosis guidance, and implementation plans that support reliable production services.
• Produce regular written reports covering design work, equipment and network problems, case progress, and workarounds.
• Train customer design, implementation, and support personnel, and share lessons with engineering colleagues to reduce risks associated with major upgrades and network changes.
• Use and evaluate engineering design tools, review technical specifications and designs, and apply empirical analysis, modelling, and testing methods to validate solutions.

What This Job Offers

• Career Level: Mid Level