Resident Monitor

Jubilee Housing•Washington, DC

1d•$20 - $20•Onsite

About The Position

The Resident Monitor works collectively amongst the reentry team to create a transformative community experience, where peers support one other and residents receive support and accountability in their reintegration journey. The resident monitor plays an integral role in providing oversight and accountability for all residents through direct support, service and resource coordination, as well as ensuring health and safety of facilities. Additionally, the resident monitor will foster a therapeutic environment and demonstrate pro-social modeling.

Requirements

Justice-involved individuals are encouraged to apply. Personal experience returning from incarceration is highly valued by the organization and can be considered in lieu of other qualifications.
Experience working with individuals who are or have been justice involved is preferred.
Knowledge of trauma-informed systems of care.
Interpersonal, engagement, organizational and time-management skills.
Ability to maintain appropriate boundaries and awareness with individuals referred and serviced.
Excellent interpersonal communication skills with the ability to interact with individuals of varying ethic, social or economic backgrounds.
Ability to effectively solve problems and carry out responsibilities independently.
Possess excellent organizational skills, initiative and follow through.
Ability to support the organization’s mission and philosophy and demonstrate sensitivity to cultural diversity and organizational harmony.
Self-directed and flexible with the ability to meet the needs of the program and residents (must be able to work a flexible schedule to include attending mandatory resident meetings/groups).
Proficient in the use of computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.
Strong documentation skills, decision making skills, people skills, conflict resolution skills, and integrity.
Ability to work and communicate effectively and professionally with others via telephone, email and text.
Ability to use an online meeting platform (when required) and be able and willing to learn about technology as necessary.

Responsibilities

Maintain quality, detailed resident engagement entries via the Resident Connect System
Conduct substance abuse and alcohol testing according to program policy.
Maintain a calm, friendly and cooperative atmosphere within the facility and participants to promote a clean, orderly and healthy environment at all times.
Always maintain an efficient and professional demeanor.
Conduct room checks to ensure residents are productively engaged.
Observe, monitor and record resident medication distribution while maintaining confidential, accurate and timely records of medication.
Complete timely, thorough incident reports per policy.
Promptly and accurately report issues or concerns to the Program Coordinator.
Transit daily emails to team staff regarding incidents during the assigned shift.
Ensure the adherence of program rules on a consistent and fair basis.
Promptly respond to and manage crises according to guidelines established.
Maintain professional relationships (boundaries) with residents while maintaining confidentiality of all parties.
Participate in all scheduled meetings, staff development, and training as required.
Provide back-up assistance to program team members as needed.
Perform other duties as assigned which are deemed beneficial to the success of program participants.