Resident Manager

Tomlinson & Associates•Gooding, ID

8d•$18 - $20

About The Position

Tomlinson & Associates, Inc., a leading property management company, is urgently hiring an Assistant Resident Manager to oversee resident relations, manage operations, and ensure a smooth living environment for the community. The Resident Manager will be responsible for handling rent collections, processing tenant applications, managing emergencies, and maintaining the overall condition of the property. This role involves working closely with residents and staff to ensure a high level of service, compliance, and satisfaction.

Requirements

Excellent organizational, communication, and multitasking skills
Experience in overcoming marketing challenges.
Proficiency in Yardi, Word, Excel, and Outlook.
Previous experience supervising office and maintenance teams.
A complete background check is required before hire.

Responsibilities

Manage rent collections and handle delinquent accounts with a focus on customer service.
Oversee Move In/Move Out procedures, enforce safety protocols, and attend community events.
Respond to on-call emergencies, including maintenance issues and noise or lease violations. Coordinate with security or police as needed.
Market the development to prospective residents and process rental applications in compliance with the property and other program requirements.
Coordinate unit turnovers and ensure rent-ready units.
Mediate tenant disputes and maintain positive resident relations.
Supervise office and maintenance staff, ensuring smooth daily operations.
Maintain the overall condition of the property and manage maintenance coordination.