Resident Manager

GASSEN OFF-SITE INC•Eden Prairie, MN

22h•Onsite

About The Position

Gassen Company is seeking an experienced Resident Manager for a historic 76-unit condominium in Minneapolis, MN. This position is accountable for protecting, maintaining, and enhancing the value of residential real estate assets. The Resident Manager acts as the primary on-site coordinator to assure that contractual caretaking obligations are met and exceeded by performing general cleaning and maintenance of the condominium building and assisting the Property Manager and the Board with communication and enforcement of Association rules and regulations.

Requirements

Communicating with diverse groups
Maintaining confidentiality
Meeting deadlines and schedules
Working as part of a team
Working with detailed information/data
Excellent communication skills to be able to understand and follow directions and effectively communicate orally and in writing
Ability to use a personal computer and have the ability to learn company specific software
Ability to perform routine buildings and grounds maintenance
Reliable, self-directed and self-motivated
Able to prioritize and organize workload, resources, and time with competing interest and work independently with minimal supervision
Ability to problem-solve basic maintenance issues
Ability to handle crisis situations in a calm manner
3 years related work experience or other relevant work experience
Availability to complete general work responsibilities Monday through Friday as needed to satisfy the demand of the position/Association.
On occasion, must be able to work varied shifts including evenings, weekends and holidays
Neat, professional appearance
Reliable vehicle and proof of insurance

Nice To Haves

Customer service: 5 years
Management: 3 years
Outlook, Word & Excel: 2 years

Responsibilities

Maintain a clean and safe environment for building residents, their guests, employees, and other visitors to the site.
Appropriately clean and maintain the common areas of the building interior, as well as the building’s exterior grounds including the parking, sidewalk and entry areas.
Become knowledgeable about building location’s shut-off valves and electrical panel, thermostats, gas and water meters, fire alarm systems, and hot water heaters.
Perform routine upkeep & cleaning/janitorial duties (vacuuming hallways/stairwells, dusting common areas, oversee removal of garbage, recycling, & composting with waste management company).
Assess area where improvements can be made, make recommendations to the Property Manager and Board President.
Perform ongoing routine maintenance and prevention checks as prescribed and take appropriate follow-up action to ensure that the property remains in good repair and that safety systems are fully operational at all times.
Perform routine errands (retrieving supplies, purchasing parts, etc.) and travel short distances, at times transporting tools and equipment.
Perform a variety of administrative duties such as maintaining an inventory of supplies, completing inspections, communicating issues with the residents, reporting policy violation, and other related duties as assigned.
Keep all tenant and building information confidential.
Attend meetings with Community Property Manager and/or Board as needed.
Perform other projects related to the Resident Manager position assigned.